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I need to speak to someone to reset my modem. Isis. I tried…

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I need to speak to someone to reset my modem

Technician's Assistant: Who makes your router?

Isis

Technician's Assistant: What have you tried so far?

I tried pulling out the power and re starting

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Yes my payment to optus went astray so they sent me to some other optus site

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/31/2018
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,379
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

Please confirm the make and model number of your router?

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