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I am a rookie but I sense I could use Microsoft Power.

Customer Question
Hello I am a...

Hello I am a rookie but I sense I could use Microsoft Power BI. Unfortunately the Power BI registration won't ;et me open an account

Technician's Assistant: What device or product does this involve?

I have an HP Bang & Olufsen Laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

HP Envy x 360 M6 Convertible; Intel Core 12.0 GB

Technician's Assistant: What have you tried so far with your Envy? Have you installed any updates recently?

Not a lot. Do I need to update the resources now?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

WE are a very small company working from our home.

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
3/30/2018
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,338
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

What happens when you try to register an account?

Are you getting an error message?

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Customer reply replied 3 months ago
It responds that "it looks like this is your personal email address. Please use your work email address and we'll go from there... Some more text like that....
Customer reply replied 3 months ago
Are you going to remote in now?
Customer reply replied 3 months ago
R you still there?
Customer reply replied 3 months ago
If you are unable to work with me now let me know. Please do not charge my credit card if you are not able to assist. Thanks Jim
Customer reply replied 3 months ago
Pete. RU Still There?
Tech Support Specialist: Steve Asher, Computer Support Specialist replied 3 months ago
Steve Asher
Steve Asher, Computer Support Specialist
Category: Computer
Satisfied Customers: 191
Experience: Network Engineer at Lafayette School Corp
Verified

Hello! My name is Steve.

I was just going through available questions and I seen you hadn't been answered yet.

I'm sorry for this delay and I will try to help you now.

Microsoft is marketing their services like Power BI to companies. That it why they aren't accepting what looks to be a personal email address.

I'm attaching a couple links that will help you establish your own business email address. Some of the services are pay services and others are free.

Once you establish your own email domain, you should be able to register with Microsoft.

https://fitsmallbusiness.com/free-business-email-address/

That should provide you with what you need. If you don't like the sounds of anything offered on that page you can google "business email address" and it will give a lot of results.

Your satisfaction is my priority! I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

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