Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need someone to help me transfer a backup file from

Customer Question
I need someone to...

I need someone to help me transfer a backup file from Godaddy

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Mac Sierra 10.12.6

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I haven't tried at all. I just got permission to do this process from Godaddy but they don't have tech support to do it.

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
3/30/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,640
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Where is the backup file located?

Ask Your Own Computer Question
Customer reply replied 4 months ago
godaddy.com I have instructions to get it. I will send now.
Customer reply replied 4 months ago
For Security, I cannot connect
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

That's ok, you can ignore any automated offers that may pop up - they are sent automatically by the site.

Ask Your Own Computer Question
Customer reply replied 4 months ago
cancel my request. thank you
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Ok

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have just bought a new MAC with Sierra, 10.12.6. My
I have just bought a new MAC with Sierra, 10.12.6. My Office:mac won't load. I have all the product keys a product ID#. I need to know what to do. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
463 satisfied customers
I downloaded XstereO Player from the app store and paid
I downloaded XstereO Player from the app store and paid $11.99 to get the version that opens stereo mpo files. It isn't working. Please tell me what do do. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have forgotten my apple password and need to reset/change
I have forgotten my apple password ***** need to reset/change it? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
When I am trying to import Topics to ceate an Index in
When I am trying to import Topics to ceate an Index in InDesign CC, all format of files I make, are grayed out and not selectable. I have tried .doc .txt .rtf . I have done this several times in the p… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I opened the Photos app on Windows 10 and there are some
I opened the Photos app on Windows 10 and there are some pictures from a Kaspersky program I had years ago and also from an old Kodak software program to a digital camera. Actually...there are about 1… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
While doing backupwith UpdraftPlus Backup/Restore, the
Martin: While doing backupwith UpdraftPlus Backup/Restore, the following warning showed up: Warning: /home/sjhawar/public_html/nobleworld/wp-content/uploads/index.php: unreadable file - could not be b… read more
Mr.Med
Mr.Med
1,226 satisfied customers
I have a small business with a website. I received an email
I have a small business with a website. I received an email today that says my domain name is ***** ***** AT&T, a reseller of Melbourne IT Ltd. my registrar of record. Melbourne IT was acquired by Tuc… read more
Steve
Steve
Consultant
Bachelor
69 satisfied customers
Email accounts for non-profit organization. I created those
email accounts for non-profit organization. I created those email accounts, now someone else has admin control over them. I need to have this returned to me.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Wordpress question (site hosted via Go Daddy) - Prior to
Wordpress question (site hosted via Go Daddy) - Prior to performing a site upgrade, I backed-up via Backup Buddy, and received an email notification that looks like this: backup-ancestralmomentum_com-… read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
18 satisfied customers
I asked an IT tech to transfer my domain name from GoDaddy
I asked an IT tech to transfer my domain name from GoDaddy to his under his name. It expires in 2013 and I want to get it back but his phone # XXXXX XXXXX and he will not respond to emails. What can I… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
When I back up, the drive times out and is unable to complete
When I back up, the drive times out and is unable to complete the back up. As well, copying even small pictures from the external drive takes a long time and will time out quickly. Any ideas?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I am setting up a new computer. I have Microsft office professional
I am setting up a new computer. I have Microsft office professional 2007. on my old computer I backed up the business contact manager files to and .sbb file. I moved the backup file to the new compute… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
Windows 7 Professional 64 just installed using custom install.
Windows 7 Professional 64 just installed using custom install. Windows Easy Transfer used to move info from former Vista Premium 32 via an external hard drive. All worked, except for Outlook 2007: it … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I created my site on IWeb .How do I take down the entire site
I created my site on "IWeb" and am hosting it on "GoDaddy". How do I take down the entire site so I can put it up again fresh? Do I have to upload the whole site every time? Helen… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,943 satisfied customers
Having trouble with Windows 7 Ultimate backup utility. Trying
Having trouble with Windows 7 Ultimate backup utility. Trying to backup to USB network drive on home network. Backup works fine when drive is directly connected to notebook computer. Backup runs for a… read more
Tech Support
Tech Support
Technical Services Consultant
Associate Degree
174 satisfied customers
got an old computer I want to save some stuff from and put
got an old computer I want to save some stuff from and put on new computer. Have a passport drive, trying to figure out how to back this up and move it to the new computer?… read more
JeffreyLDyer
JeffreyLDyer
Bachelor\u0027s Degree
243 satisfied customers
I can not find my web site MydenGoldens.com I kee[p getting
I can not find my web site 'MydenGoldens.com I kee[p getting "no longer available" I am with GoDaddy and they can not find it either. What happened to it?… read more
John P
John P
Bachelor's Degree
422 satisfied customers
I am now using a mac. I need to transfer my quickbooks information
I am now using a mac. I need to transfer my quickbooks information from my pc to the mac. Please tell me how to do this?… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x