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Microsoft windows edge progran is not opening. Onmy Dell…

Customer Question
Microsoft windows edge progran...

Microsoft windows edge progran is not opening

Technician's Assistant: What device or product does this involve?

Onmy Dell Inspirion 15 laptop

Technician's Assistant: What Dell model do you have?

Inspirion 15 3000 series

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

I downloaded windows explorer..

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/30/2018
Tech Support Specialist: Jason Jones, Computer Expert replied 4 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,459
Experience: Over 10 years of professional experience.
Verified

Hello,

My name is***** will be the person helping you today.

- Hold down the two following keys at the same time: Windows key and the letter R
- In the box that comes up, type: iexpLore
- Click the Ok button.

Internet Explorer will now open. Does that work for you? If it does open, may I remotely connect to your computer and fix this problem with Edge for you?

- Jason

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Tech Support Specialist: Jason Jones, Computer Expert replied 4 months ago

Please, respond below.

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