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I'm just logged out of my email forgot password. In all I…

Customer Question
I'm just logged out...

I'm just logged out of my email forgot password

Technician's Assistant: Are you logged into your email account on any other devices?

Yes in all I have been in jail

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The number related to the account it's no longer my number but I know the number listed for my email

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My password ***** once cholecurrier1 I don't know what else would help

Submitted: 3 months ago.Category: Computer
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Answered in 25 minutes by:
3/30/2018
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which email service you use please?

Thank you

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Customer reply replied 3 months ago
Gmail
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago

Thanks

The number you used for the recovery, if you call it, does anyone answer it?

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Customer reply replied 3 months ago
it is someone else phone number now
Customer reply replied 3 months ago
What can I do
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago

ok, you will need to go through the reset password *****

then call the person, explain the situation and you need the code to reset the password

Once you have the code, reset the password ***** you can again sign in and change the recovery phone number

Let me know how you go please

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Customer reply replied 3 months ago
Are you there
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago

yes.... can you do the last instructions I sent you please?

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Customer reply replied 3 months ago
Ok hang on
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago

thanks

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