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WordPress 4.9.4 running Twenty Seventeen theme. Contact 7…

Customer Question
WordPress 4.9.4 running Twenty...

WordPress 4.9.4 running Twenty Seventeen theme. Contact 7 (Version 5.0.1) even though published, page does not show on blog.

Technician's Assistant: What feature of WordPress can we help you with?

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Technician's Assistant: Anything else you want the programmer to know before I connect you?

Sorry, this is wha.ts going on.........WordPress 4.9.4 running Twenty Seventeen theme. Contact 7 (Version 5.0.1) even though published, page does not show on blog.

Submitted: 3 months ago.Category: Computer
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Answered in 18 minutes by:
3/30/2018
Tech Support Specialist: Aaron B, Computer Support Specialist replied 3 months ago
Aaron B
Aaron B, Computer Support Specialist
Category: Computer
Satisfied Customers: 546
Experience: Thirteen years of experience providing computer support for fortune 500 companies and government.
Verified

Hello,

My name is ***** ***** I can assist you. You would need to create a form first. Then you would copy and paste the shortcode for that contact form into an existing page.

Have you pasted that shortcode into an existing page?

Thanks,

Aaron

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Tech Support Specialist: Aaron B, Computer Support Specialist replied 3 months ago

That page does NOT show up on the front end? For example you should be able to view YourDomain.com/contact/.

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Customer reply replied 3 months ago
Correct, it does not show up on the front end, however, when viewed it shows and tests well (I receive an email as designed). additionally if I make it a post, it will show on the front end
Tech Support Specialist: Aaron B, Computer Support Specialist replied 3 months ago

You have to make that page a published page. Also, make sure that both status for "Published" and "Privacy" are set to "Public". You can view this on the right hand side of a page when you edit it.

If you send me the link to your contact form, I can try to verify. Also, you could try paste that short code into a different page just to make sure it works correctly.

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Customer reply replied 3 months ago
All these suggestions have been verified as complete. been there, done that...next?
Tech Support Specialist: Aaron B, Computer Support Specialist replied 3 months ago

Try deleting that page, move it to the trash, and create a new contact page.

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Customer reply replied 3 months ago
Again been there
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,077
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can I remote onto your Machine and have a look at your problem?

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Customer reply replied 3 months ago
No sir
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago

Okay, if so can you provide me the login details of your wordpress website dashboard? You can change the password *****

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Customer reply replied 3 months ago
I will not provide login details
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago

Then how can I help you. It seems you already followed basic troubleshooting. As an experienced Wordpress developer, I can check more details and resolve the issue. But, I need to access Dashboard for the same. If you can't provide login details and can't allow remote support, I am helpless. How a mechanic can repair a vehicle without touching it? Providing instructions to try have it's own limitations.

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