Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
ATTEMPTING TO CHANGE MODEM PASS WORD. Can't remember. When
ATTEMPTING TO CHANGE MODEM PASS WORD JA: When did you last change your Wi-Fi password? Customer: can't remember JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC)… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
Virus and threat protection keeps popping on screen and when
virus and threat protection keeps popping on screen and when I enter I can't delete … read more
Cody
Cody
Computer Science
2,570 satisfied customers
When installing Turbotax Deluxe, I seemed to lost my Win 10.
When installing Turbotax Deluxe, I seemed to lost my Win 10. I now have Win 8 showing and working on my computer . Help. How do I recover Window 10 tha'ts been on it for 4 years. … read more
UranIT
UranIT
Network Administrator
Associate Degree
1,754 satisfied customers
I can not log on to my account and you have verified that I
I can not log on to my account and you have verified that I have the correct User ID. I have TurboTax Deluxe and I have prepared my Federal and on State Tax Retrun. I'm trying to purchase a second sta… read more
Pete
Pete
Engineer
Bachelor's Degree
2,966 satisfied customers
I just purchased The Print SHop 23.3 deluxe pc and got it in
I just purchased The Print SHop 23.3 deluxe pc and got it in the mail yesterday. can't download it. The install disk has a scratch on it. what can be done about this please. thanks, nora … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
365 satisfied customers
I can't download TurboTax 2017 Deluxe bought through Amazon.
I can't download TurboTax 2017 Deluxe bought through Amazon. I was sent to a page to disable the firewall and I cannot change it from "firewall on" to "firewall off". … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,419 satisfied customers
I am having trouble loading the turbotax disc. I have
I am having trouble loading the turbotax disc. I have microsoft 10 and had this poblem last year. My name is***** and have used turbotax over 12 years. Last year they ended up downloading it from you.… read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
Dear TurboTax support. Excuse me but I am extremely
Dear TurboTax support. Excuse me but I am extremely frustrated because I am trying to download TurboTax Deluxe onto my computer without any success. Here what I've done so far. I have purchased Micros… read more
arsufi2002
arsufi2002
Bachelor's Degree
1,275 satisfied customers
Keys are delaying in typing. Dell inspiron15 3000 series.
keys are delaying in typing JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: dell inspiron15 3000 series JA: How long has this been going on with your computer… read more
Pete
Pete
Engineer
Bachelor's Degree
2,966 satisfied customers
I received a call from someone that said they were with
i received a call from someone that said they were with micro soft and when i started to question them they were not happy with me. Phone number that showed on my phone was 1-***-***-****. My computer… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,366 satisfied customers
I desperately need help downloading TurboTax Deluxe ordered
I desperately need help downloading TurboTax Deluxe ordered from … read more
Cody
Cody
Computer Science
2,570 satisfied customers
I am trying to download Home and Business disc and I get Net
I am trying to download Home and Business disc and I get Net Utility Tool failed. Error code 1602*-2147467260*-2147467260*0. Frustration has set in. I downloaded my friends to her old laptop but it wo… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Just loaded the disk into my Mac. However, I didn't realize
Just loaded the disk into my Mac. However, I didn't realize that the Mac that I have is an older model that won't support the turbo tax deluxe that I purchased. Suggestions?? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,871 satisfied customers
I have a windows 10 computer and the disc is in, but it will
I have a windows 10 computer and the disc is in, but it will not load onto my computer. It is Turbotax Deluxe. Nothing happens but It does show in my C drive . … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor's Degree
262 satisfied customers
My problem is I am trying to access my 2016 tax information
my problem is I am trying to access my 2016 tax information which I did on turbo tax last year -- I get a message parameters are wrong. I updated the from a lower version to a deluxe version on march … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,871 satisfied customers
The disc does not load. I have closed all programs and inserted
The disc does not load. I have closed all programs and inserted the disc, pressed run and then put in All Programs and it gets rejected.... I have Vista and have not had this problem in past years. I … read more
Matt
Matt
IT Support/Administrator
Bachelor's Degree
2,880 satisfied customers
I have purchased Turbotax premier from costco.It is now 11 30pm
I have purchased Turbotax premier from costco.It is now 11:30pm in Indiana.I placed the disc in the tray A little dot came on with the arrow. I could hear the computer humming for about 30 seconds----… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
Can you set me up with Turbo Tax, Deluxe Version I really
Can you set me up with Turbo Tax, Deluxe Version? I really need to have this years inputs with the ability to change any wrong values. Thank you.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x