Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

How do I play a CD on my Dell computer? Inspiron. The usual…

Customer Question
How do I play...

How do I play a CD on my Dell computer?

Technician's Assistant: What Dell model do you have?

Inspiron

Technician's Assistant: What have you tried so far with your Dell system?

The usual - DVD plays CD does not

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/29/2018
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 4 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,309
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own Computer Question
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 4 months ago

When you put a CD in your drive, does anything pop-up on your screen?

Ask Your Own Computer Question
Customer reply replied 4 months ago
no
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 4 months ago

Please go to File Explorer > This PC > and then double click on your CD drive. What happens when you do this?

Ask Your Own Computer Question
Customer reply replied 4 months ago
nothing comes up on the screen when I insert the CD
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 4 months ago

Please insert the CD then go to File Explorer > This PC > and then double click on your CD drive. What happens when you do this?

Ask Your Own Computer Question
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 4 months ago

It should either say "No CD in drive" or show a list of files.

Ask Your Own Computer Question
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 4 months ago

Did that work for you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Computer is a Dell Desktop - cd's dvd's wont play, Dell
Computer is a Dell Desktop - cd's dvd's wont play JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running? Customer: Dell Inspiron with Windows 10 JA: Have … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
The specs for my Dell Inspiron 530 include a 16X DVD+/-RWDrive.
The specs for my Dell Inspiron 530 include a 16X DVD+/-RWDrive. When I put a DVD formatted for play on a computer the computer does not recognize it. Can you help me with this?… read more
Cris
Cris
62 satisfied customers
my dell inspiron b120 has a sony cdrw/dvd crx835e it will play
my dell inspiron b120 has a sony cdrw/dvd crx835e it will play music cd's and program cd's but will not pick up dvd's please help me… read more
MrComputer2010
MrComputer2010
Bachelor's Degree
249 satisfied customers
I have purchased a HP DVD-ROM DRIVE, MODEL: m475e-H01 1 Serial
I have purchased a HP DVD-ROM DRIVE, MODEL: m475e-H01 1 Serial Number: 618125401434 XXXXXXXXXX My notebook is a DELL INSPIRON mini. I continue to try playing a DVD but continue to get the following me… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
I have asked what to do about a factory installed CD/DVD Player
I have asked what to do about a factory installed CD/DVD Player recorder on my Inspiron E1505 Dell Laptop computer, that hasn't worked since I had a virus removed just recently. The computer (in devic… read more
IT_Help
IT_Help
Network Administrator
Master's Degree
582 satisfied customers
I have a Dell Inspiron 8600 laptop that I had to re-format
I have a Dell Inspiron 8600 laptop that I had to re-format with a new Windows XP Pro installation. The DVD (listwed as a "hl-dt-st dvd+-rw gsat11n" in device manager) did fine with using the windows X… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have an inspiron 1501 - Is the CD player also a burner I
I have an inspiron 1501 - Is the CD player also a burner? I believe not, as the burn program does not seem to be doing so....… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
For a dell inspiron 546 minitower, I have windows 7.0 home
For a dell inspiron 546 minitower, I have windows 7.0 home premium. For the DVD + RW media, what are the specifications? For example, are they 4x , 4.7 gb/go? Michael Genua (XXX) XXX-XXXX email:[email protected]… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
i have a dell inspiron 530, im having problems ripping cds
i have a dell inspiron 530, i'm having problems ripping cds that i burn on my Boss 1600 recorder (which after burning plays fine on that machine), when i try to RIP to my computer, the computer does n… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Hello Computer dummy here. Have Dell Inspiron 1721 laptop.
Hello: Computer dummy here. Have Dell Inspiron 1721 laptop. Can't seem to get a DVD to play on it, even tho I have played them before. I click on Media Center, put in a DVD, and click on play DVD, and… read more
joytinu
joytinu
Bachelor's Degree
194 satisfied customers
my dvd-cd drive, isnt working correctly. I went to priority
my dvd-cd drive, isn't working correctly. I went to priority systems,and it said the drive id working it correctly. But it wont play cd's or dvd's. and it wont burn a cd.… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
The DVD player on my computer keeps displaying the message
The DVD player on my computer keeps displaying the message ,"can not read from resource". What does this mean?… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
My Dell Inspiron E1505 has had a problem with the Philips SDVD5520
My Dell Inspiron E1505 has had a problem with the Philips SDVD5520 CD/DVD drive since before the warranty expired. It will not recognize data CDs/DVDs which are ok on other computers. It will play mus… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my system is windows xp - I have installed windows media player.
my system is windows xp - I have installed windows media player. I can play CD's but no luck with DVD. What can I do??… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
My Dell E310 has a CD/DVD player that works well with commercial
My Dell E310 has a CD/DVD player that works well with commercial CD's but will not play home made ones?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
i have a dell inspiron e1505 with windows vista, and i want
i have a dell inspiron e1505 with windows vista, and i want to take the labtop back to how it was when i bought it and start from scratch… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
My Dell Inspiron 630m laptop plays windows sound and music
My Dell Inspiron 630m laptop plays windows sound and music but it doesn't play DVD sound. I can hear audio CD sounds though.… read more
Computer_James
Computer_James
Senior Network Analyst
Associate Degree
120 satisfied customers
I have recently had my Dell Inspiron 6400 Lap top ...
I have recently had my Dell Inspiron 6400 Lap top redone by a friend. In doing so my TSSTcorp DVD+-RW TS-L632D Drive has stopped playing DVD''s and CD''s. The error massage is always the same regardle… read more
Bulut Cy
Bulut Cy
Bachelor's Degree
40 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x