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My hotmail account was hacked yesterday. I changed my

Customer Question
My hotmail account was...

My hotmail account was hacked yesterday. I changed my password ***** today I can not receive or send emails.

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Not at present

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes a phone number

Submitted: 3 months ago.Category: Computer
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Answered in 12 minutes by:
3/29/2018
Tech Support Specialist: Bryan, Computer Support Specialist replied 3 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 3 months ago

Are you having this email issue on a computer or a tablet/phone, please?

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Customer reply replied 3 months ago
Computer but cannot access on any devices
Tech Support Specialist: Bryan, Computer Support Specialist replied 3 months ago

Please accept my apologies for the delay in getting back to you - I had gone off when you replied back to me yesterday.

Do leave me a reply when you are available next, and we will take this further. Thank you,

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