Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't remember my apple password. And when I go through…

Customer Question
I can't remember my...

I can't remember my apple password. And when I go through the process online with apple and answer all the questions, I never receive the follow code/email in order to recover it.

Technician's Assistant: When did you last change your password ***** Apple ID?

Last week

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes, and answered all the questions. They say I will get a text or email in a day and that never happens'

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I'm trying to transfer all my info from my iphone 7 to my iphone x, and I am unable to go further without the password ***** apple

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 59 minutes by:
3/29/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm on my iPhone. My hotmail account has disappeared from
I'm on my iPhone. My hotmail account has disappeared from the outlook app and when I try to sign in it tells me my password ***** ***** … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Iphone 5 uodate this morning and shut down. asking for apple
iphone 5 uodate this morning and shut down. asking for apple ID and password. don't know what it is ...help ...stuck … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,341 satisfied customers
I forgot the password of my iPad and I am unable to unlock
I forgot the password ***** my iPad and I am unable to unlock the device. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
746 satisfied customers
I have been attempting to change the password on Apple ID:
I have been attempting to change the password ***** Apple ID:***@******.*** and got to the point where it needed me to verify the Debit card known to Apple. I dod not have that card anylonger so I wen… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
I am unable to remember my password. I entered a code about
I am unable to remember my password. I entered a code about 5 times to reset it and I do not receive a reply … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
87 satisfied customers
I need to reset my Apple ID password. I have forgotten it
I need to reset my Apple ID password. I have forgotten it for an old email and I cannot update my apps … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,341 satisfied customers
Forgot my Apple ID Password. 3 months ago. No I went through
No I went through the process suggested by you & Received help I was promised that someone would call me 6 April at 16 :54 20 but did not hear anything nor receieve a text so am no closer to finding my password … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I have been trying to get a new password for days and am
I have been trying to get a new password ***** days and am getting nowhere with getting it. It tells me to send verification code from my iPhone and after I type it in it tells me it will take days to… read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
Forgot Apple ID do not want to wait till 3/20 for Apple to
Forgot Apple ID do not want to wait till 3/20 for Apple to respond. Called Apple, basically said, tough luck … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Gave to a friend and she can't remember what her iTunes
Gave to a friend and she can't remember what her iTunes account is or password. I am trying to reset it with no luck … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
140 satisfied customers
I forgot my aopple password. How can I recover my Apple
My internet connection isnot always stable so if it takes too long I will lose connection… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I a having problems recovering my apple account password,
I a having problems recovering my apple account password, using my new apple Ipad … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I forgot my password for please help me. I lost password for
I forgot my password ********@******.*** please help me. … read more
Moses C
Moses C
Bsc
821 satisfied customers
I have a 5c iphone. We are on a family plan with my son. We
I have a 5c iphone. We are on a family plan with my son. We have forgotten our code for our phone. Granted it was set up in my husbands name, John, but being 82 he has no interest in the phone. I am i… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
I just purchased a new MacBook Pro and a new iPhone 7. I am
I just purchased a new MacBook Pro and a new iPhone 7. I am unable to connect to my mail and Yahoo is not recognizing my email address … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I want to change my password but cannot find the right spot
I want to change my password ***** cannot find the right spot to do that … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
With all the rejections for a new password recently, I don't
With all the rejections for a new password ***** I don't remember my latest password. Google continually asks me for my 6 digit code and I don't know what they are referring to. They ask me for my mot… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have ACDC Pro 5 that I am trying to install on my computer.
I have ACDC Pro 5 that I am trying to install on my computer. I have the license code and every time I put it in it rejects the code. Please help, I am so frustrated.… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x