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I can't find my Master Password so am unable to access

Customer Question
I can't find my...

I can't find my Master Password ***** am unable to access various sites. What can I do?

Technician's Assistant: What device or product does this involve?

My Pc.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My Microsoft Code is 2343. I already have a password ***** have a new email address.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Google

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Firefox

Technician's Assistant: What troubleshooting have you tried?

Every side that rejects me say they cannot help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am elderly 80 years please take this into account.

Submitted: 3 months ago.Category: Computer
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 36 minutes by:
3/29/2018
Tech Support Specialist: Michael, Computer Software Engineer replied 3 months ago
Michael
Michael, Computer Software Engineer
Category: Computer
Satisfied Customers: 283
Experience: Senior Consultant & Chief Engineer in systems development environments
Verified

Hi, My name is***** to JustAnswer.com. To make sure I don't miss anything, please give me a minute to review your question.

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Tech Support Specialist: Michael, Computer Software Engineer replied 3 months ago

hi, r u there?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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