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Audio technica and a scarlett solo 2nd gen and ive tried…

Customer Question
Audio technica and a...

Audio technica and a scarlett solo 2nd gen and ive tried connecting them to hp laptop and the microphone doesn't connect im not able to record on it how can i fix this

Technician's Assistant: What's the model and Operating System (OS) of your HP?

64 bit operating system, x64 based processor Hp stream laptop 14- axOXX

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Windows 10 been trying to download but to much space could that be the issue? should i clear up space what updates should i do to get it operating correctly

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Should i try connecting my scarlett solo and audio technica before you connect me

Submitted: 3 months ago.Category: Computer
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 hours by:
3/29/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,077
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
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Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Are you ready for remote session?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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