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Have a gestetner DSm415pf device that I would like to

Have a gestetner DSm415pf...

Have a gestetner DSm415pf device that I would like to connect to my laptop for printing. It is a network device. Can it recognize my laptop as a network?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Dell inspiron 3521 with Windows 10

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

Windows is up to date

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Answered in 1 minute by:
3/28/2018
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Is the printer connected to the network now?

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Customer reply replied 3 months ago
I don't have a network. it is cat5 cable from device to laptop

Do you know if the printer has a static IP address now?

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Do you have a router?

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Customer reply replied 3 months ago
no router. where can I find the static ip address?

Ok hold on let me get the info for you

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Are you talking to me from a PC or phone now?

PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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PC_Wizzard and 87 other Computer Specialists are ready to help you
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Customer reply replied 3 months ago
from the laptop

Please CLICK HERE and open/run the file called Elsinore Screenconnect

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