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I am having trouble downloading the goggle home app for my…

Customer Question
Hi I am having...

Hi I am having trouble downloading the goggle home app for my Home MIni. Can you help?

Technician's Assistant: Which software or app can I help with?

The goggle home app for my ;pc Windows 10 for the home mini set up

Technician's Assistant: What have you tried so far with your software?

Going to the app store wich has no app listed for the mini and requesting the goggle home app download which gave no straight answeres

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No I simply would like it to activated a nd be able to set alarms, music, wheather.etc.

Submitted: 2 months ago.Category: Computer
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Answered in 7 minutes by:
3/28/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,033
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Do you want to setup your Chrome cast device on your computer?

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Customer reply replied 2 months ago
I want to set up the goggle home app on my pc to activate my mini home device, So, If I setup the Chrome cast on my pc will that accomplish this issue?
Customer reply replied 2 months ago
I have already paid 42.00 for assistance. please help assist me to connect this devise.
Customer reply replied 2 months ago
Hello?
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago

The Google Home app is for supported Android and Apple iOS devices, not computers. Do you need step by step instructions for it?

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Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago

Don't you have an Android Phone or Tablet? You can connect your Mini with it.

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Customer reply replied 2 months ago
I have updated payment info Please help me now download
Customer reply replied 2 months ago
I have andriod phone
Customer reply replied 2 months ago
I have android phone
Customer reply replied 2 months ago
I have now paid 42.00 and 39.00 dollars and still have not received assistance with downloading google home app to activate home mini.Please help. I have android phone and windows. 10 pc
Customer reply replied 2 months ago
Jins M.N. was last tech support that I was dealing with.
Tech Support Specialist: technicalcat, Consultant replied 2 months ago
technicalcat
technicalcat, Consultant
Category: Computer
Satisfied Customers: 2,540
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using JustAnswer. This is an independent, fee-based technical support site.

My name is ***** ***** I look forward to helping you now.

Are you having trouble installing on your Android phone?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 2 months ago
I do need help but I have paid 81.00 dollars already and haven't received assistance with my issue
Customer reply replied 2 months ago
Hello
Customer reply replied 2 months ago
There is a authorization for the 39.00 right now. So, you can preform the remote session. I am on the phone with help. So you can install. Will it be on my phone or my pc Dell windows 10?
Customer reply replied 2 months ago
Hello Nicholas are you there and can you help me?
Tech Support Specialist: technicalcat, Consultant replied 2 months ago

Sorry for the delay in response.

Phone support would make this much easier and faster to solve. I sent you an offer for that, and if you'd like to accept it, I can connect with you right away.

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Customer reply replied 2 months ago
I accept the offer. Do you want me to open link on phone or pc?
Customer reply replied 2 months ago
I have LG phone with straight talk android internet acsess.
Customer reply replied 2 months ago
ph#***-***-****
Customer reply replied 2 months ago
I agreed to remote acsess on phone
Customer reply replied 2 months ago
It is LG Treasure straight androd internet
Customer reply replied 2 months ago
Straight Talk
Tech Support Specialist: technicalcat, Consultant replied 2 months ago

Actually, please request phone support through the system. I can't seem to send the offer to you. After you request your phone support, I can call you and walk through setting up the app on your phone.

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