Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My Lenovo Flex 3 is almost a year old and is having problems…

Hi my name is...

Hi my name is ***** ***** Lenovo Flex 3 is almost a year old and is having problems with the screen going in and out. Any suggestions

Technician's Assistant: What device or product does this involve?

My Lenovo Flex 3 Laptop

Technician's Assistant: What Operating System (OS) are you running on your FLEX 3?

Windows 10

Technician's Assistant: What have you tried so far with your FLEX 3? Have you installed any updates recently?

No, don't think so, It comes back on if I move my screen, but goes out again.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The screen went out about a month ago and would not come back on

Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
3/28/2018
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

Ask Your Own Computer Question

If you are getting the display when you move the screen, it indicates a problem with the flat cable which connects the screen to the motherboard, this is a common problem with this type of laptops, as it is less than a year old, I will recommend you to get it replaced from LENOVO ASAP, because if the warranty period is over, you will have to pay for the repair.Let me know if you need any further help let me know otherwise, please remember to give a positive rating, as it is the only way I am compensated for my time and effort.

Ask Your Own Computer Question
Customer reply replied 3 months ago
Thank u!!! where do I go to rate u?

Click the 5th star above this page and submit button to complete the rating.

Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
Experience: Certificate Course In Computer Maintenance
Verified
Sudipto and 87 other Computer Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sudipto Your Own Question
Sudipto
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
6,113 Satisfied Customers
Experience: Certificate Course In Computer Maintenance

Sudipto is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

6,113 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My laptop won't start. I turn it on and it keep trying to
My laptop won't start. I turn it on and it keep trying to boot up and I see the Lenovo logo but it won't start … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I bought this computer for school in August and about 2-3
I bought this computer for school in August and about 2-3 months later the screen started flickering if the screen was moved at all and now it will not turn on. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
My flex 3 turns on but will not go to the sign in screen.
Hello, my flex 3 turns on but will not go to the sign in screen. That screen is black. Can this be fixed? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
I just bought a new Ideapad and it doesn't have the feature
Hi. I just bought a new Ideapad and it doesn't have the feature on my previous lenovo. ie Energy manager. If I keep it plugged in, as I did with my other laptop, will it overcharge and burn out? In on… read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
27 satisfied customers
I have a Lenovo Flex 3. It's been having battery issues for
I have a Lenovo Flex 3. It's been having battery issues for a while. While plugged in, it says, "plugged in but not charging". I bought a new internal battery, thinking that was the issue. It did not … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My Lenovo FLEX 3 window laptop is stuck at boot, sorry I do
Hi my Lenovo FLEX 3 window laptop is stuck at boot … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have lost my Lenovo flex ten. Can you help me find it? I
I have lost my Lenovo flex ten. Can you help me find it ? I have a security code from purchase. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,171 satisfied customers
I have a Lenovo Flex laptop, but the back cover has a crack
I have a Lenovo Flex laptop, but the back cover has a crack in it, which is now causing the side of the screen to separate away from the back. Is there any way to replace the back cover? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
My Lenovo Flex 3 won't turn on. Last night the machine
Last night the machine turned off and the power light turned off together and they won't turn on … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I am on another computer but I own a Lenovo Ideapad that
Good morning! I am on another computer but I own a Lenovo Ideapad that i've had for almost 5 years now. When I power it on, the Lenovo logo comes on and then text and then the Lenovo again with an aut… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I purchased a lenovo flex 3 about 14 weeks ago I cannot
I purchased a lenovo flex 3 about 14 weeks ago I cannot connect to a network even although they are available I went back to best buy and they had the same problem where can i return this unit to reso… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My Lenovo y40 laptop screen will not turn on when it it only
My Lenovo y40 laptop screen will not turn on when it it only running on battery power … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Lenovo flex 3-1580: 1. can not turn on Wi-Fi. 2. No response
Lenovo flex 3-1580: 1. can not turn on Wi-Fi. 2. No response when I push any keys on keyboard, have to use the keyboard on touch screen. 3. The speaker don't work.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have bought the Lenovo Flex 3 around a month ago so it's
I have bought the Lenovo Flex 3 for Christmas around a month ago so it's fairly new so I was shocked to see once I put it to sleep using the power button it didn't turn back on I have looked on the In… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have the Lenovo ThinkPad edge e431. This is the third time
Hi..I have the Lenovo ThinkPad edge e431. This is the third time this has happened: I shut down the laptop and now the laptop won't turn back on no matter how many times I push the power button. I've … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
Hello,,,,,,,,,,,I have a Lenovo ThinkPad Edge, 1.5 yrs old.
Hello,,,,,,,,,,,I have a Lenovo ThinkPad Edge, 1.5 yrs old. For the last 3-4 months, the max charge capacity on the battery has been slowly decreasing, now at 59%. It has reached a decay rate now of a… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
HI, I hope you can help me. I was downloading a driver for
HI, I hope you can help me. I was downloading a driver for my printer 2 days ago. I had installed my printer almost 3 years ago but I moved and couldn't bring it with me. So about 6 months ago, I had … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Have an Acer Aspire 5100. Oper Syst. Windows XP. Pro. Booted
Have an Acer Aspire 5100. Oper Syst. Windows XP. Pro. Booted up status light came on then went blank. The screen did not light up at all. It started yesterday. The mouse would not respond. Turned off … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x