Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I just need help with my account. Im using mobile phone. Its…

Customer Question
Hello i just need...

Hello i just need help with my account

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Im using mobile phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Its samsung SM- 259i

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Its been 2yrs now it worries me if my account is safe still

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I got the security but still the same theres still a spam coming in and getting through my bank details aswell

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
3/28/2018
Tech Support Specialist: Ameen Khan, Computer Technician replied 4 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Computer
Satisfied Customers: 722
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

Ask Your Own Computer Question
Tech Support Specialist: Ameen Khan, Computer Technician replied 4 months ago

It sounds like you would like to review the security options for your email on your samsung phone? is this correct?

Ask Your Own Computer Question
Customer reply replied 4 months ago
hello
Tech Support Specialist: Ameen Khan, Computer Technician replied 4 months ago

Hello,

It sounds like you would like to review the security options for your email on your samsung phone? is this correct?

Ask Your Own Computer Question
Customer reply replied 4 months ago
are yo still there
Tech Support Specialist: Ameen Khan, Computer Technician replied 4 months ago

Yes, I am waiting for your reply to my last question :)

Hello,It sounds like you would like to review the security options for your email on your samsung phone? is this correct?
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Someone hacked my account and i tried resetting a new
Someone hacked my account and i tried resetting a new password ***** i have it so messed up … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
It's my Facebook it's been hacked and every time I enter a
It's my Facebook it's been hacked and every time I enter a new password ***** tells me a code will be sent via SMS and nothing comes … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
Can't seem to be able to change my password but it's a new
can't seem to be able to change my password but it's a new phone and I would like to be the same as I had before***@******.*** on everything is that possibl … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
Someone with a different ip address has tried to log on my
someone with a different ip address has tried to log on my new govt cell phone … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
We are locked out of google. We have been trying to renew
We have been trying to renew Meet Mobile, but every time we try to pay, it sends us an error message(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I received notification on 3/23/[email protected] amthat my photos and
I received notification on 3/23/[email protected] amthat my photos and items were being shared without permission to unknown sources. I tried to follow the steps but shitt the whole email down but my I'd social se… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have for gotten my password for and have changed Telco and
I have for gotten my password ********@******.*** and have changed Telco and mobile no and disconnected landline and so cannot get the usual questions and sms to reset. I have opened a new account but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Someone has hacked my internet. Osx yosemite. 2 to 3 months,
yes the individual who violated my privacy, was someone i use to work with, i think he hacked my gmail, and internet, and my phone… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just need to renew my MS licence, can u just sms me the
i just need to renew my MS licence, can u just sms me the new code, I don't want to reset pw, etc etc etc … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My email is outlook. My phone is Samsung J7. When someone
My email is outlook. My phone is Samsung J7. When someone texts me it shows up in my email as well as my texts. My phone company t mobile said they did not know why and said to call you people which I… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
Need to reset pasword to my mobile phone, toshiba, no, comes
need to reset pasword to my mobile phone JA: What kind of computer do you have? Customer: toshiba JA: Have you installed any updates recently? Customer: no JA: Anything else you want the Computer Expe… read more
Moses C
Moses C
Bsc
813 satisfied customers
I signed up for pandora and want to cancel my account. I
Hi, I signed up for pandora and want to cancel my account. I cannot figure out how to do it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Help! all My aol mail accounts have been hacked/comprised.
Help! all My aol mail accounts have been hacked/comprised. Mail is sending out random spam to all in my address book. I see Aol saw “suspicious” activity and blocked access, But it has changed nothing… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
My hotmail account got spammed - someone must have hacked into
My hotmail account got spammed - someone must have hacked into it and sent a spam email to all my contacts. I changed my password XXXXX ran a SpyBot check on my computer. is there anything else I shou… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My Facebook account has been temporarily suspended due to a suspicious activity being dete
My Facebook account has been temporarily suspended due to a suspicious activity being detected. ; most likely my acc. was compromised as a result of entering my password XXXXX a website designed to lo… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
how do I delete messages on my phone from skype mobile also
how do I delete messages on my phone from skype mobile? also how do i delete them from computer? Is skype moblie different than skype on my computer? i login to the same account but if they are the sa… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
Hi just wondering if there is anyone who knows a bit about
Hi just wondering if there is anyone who knows a bit about mobile phone forensics for a project im working on, I just need to know when it comes to the recovery of deleted items on a mobile phone how … read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
when i login in to facebook its telling me that i need a code
when i login in to facebook its telling me that i need a code but im not to sure it i recieved… read more
John P
John P
Bachelor's Degree
422 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x