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Can not remember my password for my Google acct! Android.

Customer Question
Can not remember my...

Can not remember my password ***** my Google acct!

Technician's Assistant: What device or product does this involve?

Android

Technician's Assistant: What's the brand and model of your computer? And the version of Android?

Verizon

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Tried changing password

Submitted: 3 months ago.Category: Computer
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Answered in 2 hours by:
3/28/2018
Tech Support Specialist: Josh, Support Specialist replied 3 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,943
Experience: 5 years as Network Admin, 10+ years of IT support
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Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Tech Support Specialist: Josh, Support Specialist replied 3 months ago

What was the result when you tried to reset the password?

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