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Running Windows 7. My IE11 keeps crashing. Restore error. It…

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Running Windows 7....

Running Windows 7. My IE11 keeps crashing. Restore error. It just loops. I'm using Chrome in the meantime, but I'd like to fix this. Any ideas?

Technician's Assistant: When did you last update Internet Explorer?

Tried to update it today. Downloaded from MS. Couldn't get it to run. Tried to uninstall existing IE and computer says I don't have permission. ?

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
3/27/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 3 months ago
No thanks, nevermind.
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

ok

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