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I just got this apparently I put in a password and promptly…

Customer Question
I just got this...

I just got this apparently I put in a password ***** promptly forgot it

Technician's Assistant: What device or product does this involve?

Inspiron 15 3000

Technician's Assistant: What Operating System (OS) are you running on your Inspiron?

Not sure I have other comp. going on no trouble

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

No I just got it out of the box but it's my password *****'m having trouble with

Submitted: 3 months ago.Category: Computer
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Answered in 6 hours by:
3/28/2018
Tech Support Specialist: Josh, Support Specialist replied 3 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,939
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Tech Support Specialist: Josh, Support Specialist replied 3 months ago

Are you stuck at the login page?

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