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I am having trouble with my printer, Only getting blank

Customer Question
I am having trouble...

I am having trouble with my printer, Only getting blank pages

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

I don't know how to do this

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

This all looks okay.

Submitted: 3 months ago.Category: Computer
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Answered in 14 minutes by:
3/27/2018
Tech Support Specialist: Nathan, Systems Manager replied 3 months ago
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 30,711
Experience: Own/operate computer networking/IT company.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me the brand and model number of your printer, please?

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Tech Support Specialist: Nathan, Systems Manager replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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