Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't remember my password for. Forgot my password for.

Customer Question
I can't remember my...

I can't remember my password ********@******.***

Technician's Assistant: What device or product does this involve?

Forgot my password ********@******.***

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Tablet elipsis 8

Technician's Assistant: What's the model of your device? How old is it?

Six months

Technician's Assistant: What have you tried so far with your Android device?

Password *****'t match email

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/27/2018
Tech Support Specialist: ChrisC, Computer Enthusiast replied 4 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,542
Experience: Over 15 years experience as a computer technician.
Verified

Hi, my name is ***** ***** I'll be happy to help you today!

For free accounts, Gmail does not provide any live account recovery support. This means that the ONLY way that an account can be recovered is through their automated password ***** tool.

That tool can be found by clicking on the following link:

https://accounts.google.com/signin/recovery

It will take you to a page where it will try to verify your identity by asking you some security questions about your account. Once you've verified that you're the owner, it will allow you to reset the password.

As mentioned there is no other way to reset the password, so if for some reason you are unable to verify the account, then your remaining option will be to create a new account.

If you have any further questions on this, you can respond back to me via the box below and I'll be happy to answer them for you.

NOTE: Before leaving this page, please use the rating box at the top of the page to rate the answer at least 3 STARS/OK SERVICE or better. A rating is required for this session.

Ask Your Own Computer Question
Customer reply replied 4 months ago
Cancel this order
Tech Support Specialist: ChrisC, Computer Enthusiast replied 4 months ago

I will send your question over to customer service for cancellation.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ChrisC Your Own Question
ChrisC
ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,542
2,542 Satisfied Customers
Experience: Over 15 years experience as a computer technician.

ChrisC is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I put a password on my computer but forgot to write it down
I put a password ***** my computer but forgot to write it down and can't remember it … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,319 satisfied customers
Got locked out trying to do dual authentication by changing
Got locked out trying to do dual authentication by changing the password ***** I forgot the password … read more
John Castle
John Castle
BSC in Computing Network Management and Design
203 satisfied customers
Brand new tablet can not remember old password or email from
brand new tablet can not remember old password ***** email from old tablet how do we get into new tablet? … read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
Changed the password and forgot it. Hp I have the Serial
It's been going on for just a couple days and I've tried to remember the password *****'ve just been scattered brain because my dad has been given six weeks to live … read more
Moses C
Moses C
Bsc
813 satisfied customers
My wife set up her computer and forgot her password. Her
My wife set up her computer and forgot her password. Her account is under***@******.*** … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Changed my password a while back. Forgot t. My Samsung 8 and
I think it all works. I just for yo write down my latest password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Not computer new phone forgot password and emails to fix it
Not computer new phone forgot password ***** emails to fix it not coming threw … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am needing help with my Amazon Fire tablet. I have not
Hi I am needing help with my Amazon Fire tablet. I have not recorded my password ***** need to supply one so that I may be able to take advantage of 6 months access to Washington Post for $1.00 … read more
Moses C
Moses C
Bsc
813 satisfied customers
My lightroom subscription expired and needs renewal. I think
My lightroom subscription expired and needs renewal … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
Having trouble signing into my account I forgot my pass
Having trouble signing into my account I forgot my pass word … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I downloaded the new Adobe program but need to reset my
I downloaded the new Adobe program but need to reset my password-I can't seem to access the proper way to reset. Please help … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
It's not this computer that's the problem...it's my husband
It's not this computer that's the problem...it's my husband can't remember the password ***** his computer. … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I forgot my password. I havent since i got 4 months ago. How
i forgot my password JA: When did you last reset your username and password? Customer: i havent since i got 4 months ago JA: Have you installed any updates recently? Customer: no JA: Anything else you… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an Elipsis Android tablet that i got with the
I have an Elipsis Android tablet that i got with the purchase of my iPhone 7 from Verizon and I am locked out of it!!!! I have been trying for a week to get into it and am VERY frustrated!!!!!!!!! … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I Have been locked out of my Google account weeks. When I
I Have been locked out of my Google account for two weeks. When I enterred my username and password, I was told that they didn't match. I tried to get a new password. I was asked the last password ***… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have a small mess I've created. I paid services on
I have a small mess I've created. I paid for 3month services on 1/14/16 for $22.47 I had made up a false email address but I didn't write it down so I am unable to use this account. Also I tried again… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I cant log into aol mail. I typed about 5 didifferent passwords
I can't log into aol mail. I typed about 5 didifferent passwords because I forgot my password XXXXX now AOL has blocked me out. I use it more than any other site. PLEASE HELP. 8(… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
I want to recover my acer to its original factory settings
I want to recover my acer to its original factory settings but everytime I press Alt+F10 it keeps asking me for my password. I don't remember the password, and I can't get into the computer. Is there … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x