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I sent a message about a half hour ago and got no answer???

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I sent a message...

I sent a message about a half hour ago and got no answer???

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have a Tablet and I was hacked. I lost Nearly 10,000 Facebook and Messenger Friends so I had reinvent my account And lost all my Facebook and Messenger Friends! I don't understand why I Can't get back with all my Facebook and Messenger Friends It seems like I'm in another Country not the USA

Technician's Assistant: When did you last update Facebook?

About 3 days ago since I had to create a new account and password ***** I was hacked! Miss my friends dearly I miss my pokes and my daily Prayers to all the Military Vets and Disabled Vets and to all my Facebook friends who are sick and struggling to make ends meet!This what I did every day and I always wished all birthday people A happy birthday and to have A Blessed Day!! It's really ashame that I lost my password! Please help me get back my friends!

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No Thank You Have a Blessed Day!!

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/27/2018
Tech Support Specialist: Jeffrey B,
 replied 3 months ago
Jeffrey B
Category: Computer
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you gone through the recovery process of Facebook?

Kind regards,

Jeffrey

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Tech Support Specialist: Jeffrey B,
 replied 3 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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