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New I phone what do I need to do about a password. I not…

Customer Question
New I phone what...

New I phone what do I need to do about a password.

Technician's Assistant: When did you last change your password ***** Apple ID?

I not sure I have a password.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I'll try that first

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

My phone is locked

Submitted: 3 months ago.Category: Computer
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Customer reply replied 3 months ago
Phone is locked I'm on a tablet
Customer reply replied 3 months ago
Why did I get billed twice?
Answered in 9 minutes by:
3/27/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,083
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified
Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Do you want to reset password ***** your outlook.com account or apple account?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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