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I been locked out of facebook since Friday, sent my id,

Customer Question
I been locked out...

I been locked out of facebook since Friday, sent my id, received logon info, it did not work, I still cannot open my facebook page. Keep asking for logon code which is numbers I don't have.

Technician's Assistant: When could you last open your Facebook?

Last Friday, March 23

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/27/2018
Tech Support Specialist: Thomas Kline,
 replied 3 months ago
Thomas Kline
Category: Computer
Satisfied Customers: 56
Experience: IT support Analyst at Takata
Verified

Hi, my name is Thomas and welcome to JustAnswer. I'll be the one to assist you with your question regarding your e-mail. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.You may see some automatic pop-up with offers for Membership or Remote Assistance, please ignore or close them if you do not want it. I have no control over those offers.

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Tech Support Specialist: Thomas Kline,
 replied 3 months ago

Please Click Here

do you have a phone number set up or only an e-mail?

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Tech Support Specialist: Thomas Kline,
 replied 3 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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