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PROBLMS WITH MY MAGIC NUMBER. GATEWAY AND I DON'T KNOW THE
I GET THE DIAL TINE EVEN WHILE I AM DILING THE NUMBERS… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My magic stopped working. Now what? Acer Aspire 5733-6607
Acer Aspire 5733-6607 and using magic jack for several years. This model is less than a year old. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to install your system and register my account
I am trying to install your system and register my account The magic jack is installed on my computer what do I do now I live in Rockwood Ontario Canada and would like to retain my current home phone … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
410 satisfied customers
When I type in a phone number and click "send" the dial tone
When I type in a phone number and click "send" the dial tone disappears, the seconds begin to accumulate, and the telephone is completely silent. The call does not "go through" and I cannot get anyone… read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
We had magic thru the computer and then bought the "plus".
We had magic jack thru the computer and then bought the "plus". It is plugged into the battery back-up and it gets hot. Why does it die after we dial a phone number? We got the "plus" because of the p… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
I installed magicJack yesterday and was able to call my daughter
I installed magicJack yesterday and was able to call my daughter in Colorado. Second attempt..no dial tone. Thought it was the phone so bought a new one for MJ calls only. The phone works on other wal… read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
I have magic jack pluged into my computer but now I want to
I have magic jack pluged into my computer but now I want to install magic jack plus I have the unit and my magic jack phone number.… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I have the Magic Jack phone service, One day everything was
I have the Magic Jack phone service, One day everything was working just fine, the next day the voice and hearing part of it was coming through the computer speakers instead of my phone, why is that?… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
Received magic jack plus, had magic jack prior to ordering
Received magic jack plus, had magic jack prior to ordering plus, hooked plus up for use without computer. Uninstalled previous magic jack from computer.Can call out , but when dailing old number set u… read more
Tyson13456
Tyson13456
Applications Programmer
Master's Degree
34 satisfied customers
I need Magic Jack software to install on my new laptop. Can
I need Magic Jack software to install on my new laptop. Can I download it from your website and install it? My Magic jack phone number is(NNN) NNN-NNNNI think...XXXXX XXXXX.....customer.… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
I have been barred from making outgoing calls using the magic
I have been barred from making outgoing calls using the magic jack you gave me. I received a message that says my outgoing call feature has been deactiavted because of excessive use. I thought all the… read more
Anthony
Anthony
Third Year College
104 satisfied customers
BOught magicjack a year ago--subscription ran out--unable to
BOught magicjack a year ago--subscription ran out--unable to renew--forgot password-asked for it to be e-mailed to me three times. Hasn't happened. What's up?… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
691 satisfied customers
Our magic jack is not working. I plugged it into a usb port
Our magic jack is not working. I plugged it into a usb port in back of the computer, and the screen says "plug the magic jack into a usb port." I already did that. Then a blue screen comes up and want… read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
I just got a new windows 7-- With my old computer, to Start-Up
I just got a new windows 7-- With my old computer, to "Start-Up" I would go to my computer--"c"--documents--owner--applications--mjusbsp--ug00000-set up. With this new computer, I can not find these s… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,926 satisfied customers
After I plugged my Magic Jack into my computer, the pix comes
After I plugged my Magic Jack into my computer, the pix comes up "You Need to Plug Your Magic Jack into Your Computer" comes up. I can hear a dial tone, but can't make or receive calls.… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I recently purchased Magic Jack and was assigned a Spring Texas
I recently purchased Magic Jack and was assigned a Spring Texas phone number (XXX-XXX-XXXX). When I received it, everything seemed to work fine while I was in Texas. I am in Central America (Boquete, … read more
Ben M
Ben M
Associate Degree
322 satisfied customers
i just bought my magic jack trying to set up, but was not able
i just bought my magic jack trying to set up, but was not able to the computer is saying has not passed windows logo testing. i need some help. thank u.… read more
Larry the Geek
Larry the Geek
Break-Fix Technician
Vocational, Technical or Trade Scho
91 satisfied customers
I am having trouble making a long distance call it happened
I am having trouble making a long distance call it happened several times before by changing the ports it came around then. Now I am not getting any where. I have a dial tone untill I dial then it goe… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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