For Online Computer Support, Ask a Computer Technician
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Unplug your magicJack device and restart your computer.
Then connect your magicJack and try using it again.
Let me know if it connects ok?
If you need to renew your subscription then you can do this by logging in at
Your satisfaction is my priority; I hope I have earned 5 stars today!
Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)
If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.