Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need to retrieve password for my Lenovo laptop. Lenovo…

Customer Question
I need to retrieve...

I need to retrieve password ***** my Lenovo laptop

Technician's Assistant: What's the model and Operating System (OS) of your Lenovo?

Lenovo Ideapad 300

Technician's Assistant: What have you tried so far with your IdeaPad? Have you installed any updates recently?

Not that I know of. I can’t get in to the screen.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

PC asked for a USB to be connected but I have no prepared password ***** USB

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/27/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 3 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,834
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

Does your Lenovo computer have Windows XP, Vista, or 7, 8, or 10?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?
Please reply at the box below. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 3 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My Lenovo ideapad 110.15ISK will not allow me to get past
My Lenovo ideapad 110.15ISK will not allow me to get past the welcome screen where I login. There was an update yesterday morning that may have something to do with it. … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
2 satisfied customers
Not able to sign in. Lenovo ideapad100s. 80r9 model 14ibr.
IM NOT USING THAT COMPUTER BUT IT HAS BEEN ABOUT A YEAR … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I just bought a Lenovo laptop and I'm trying to set it up
I just bought a Lenovo laptop and I'm trying to set it up but I can't get it to let me change the password. I'm not computer savvy and I'm really getting frustrated so I really need your help. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
40,834 satisfied customers
I got this laptop quite awhile ago and have no idea how to
I got this laptop quite awhile ago and have no idea how to use it, even to charge it. It called a tech support number I found online and was told the charging cable I need is 5A10H42923 and I can find… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I pay for a Windows subscription each year but I have a new
I pay for a Windows subscription each year but I have a new laptop. When I open a Word document it asks me for my account key. Where do I get that? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
I'm locked out of my PC, reset my microsoft password on a
I'm locked out of my PC, reset my microsoft password ***** a different device, but the new password *****'t work. I tried system restore and retried, but no luck. I can't get by the login screen. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
Far I have had a few problems occur with it today, but the
Hi Pearl. So far I have had a few problems occur with it today, but the main one is my lenovo laptop keeps restarting itself and when i go to move the mouse it just restarts again. I've been talking t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How do i get into the BIOS at startup. W10. March last year.
currently my computer is unavailable because i ran msconfig and although been logging for a year and half, the current password ***** not work. Went back to the original Administrator account. I either need to run msconfig, bypass the startup or boot from a USB drive. Hence need to get into BIOS… read more
Moses C
Moses C
Bsc
773 satisfied customers
My son's Pc is in a automatic repair blue screen loop. he
my son's Pc is in a automatic repair blue screen loop . he has a Lenovo ideapad 100S … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
I had to reset my mirosoft password, the lenovo ideapad flex
I had to reset my mirosoft password, the lenovo ideapad flex 4 does not accept my new Microsoft password ***** my lenovo login screen … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I just bought a Lenovo ideapad 110 and I have forgotten my
I just bought a Lenovo ideapad 110 and I have forgotten my password. How can I reset the password ***** a USB flash drive? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
40,834 satisfied customers
I have a Lenovo ideapad 300, which I bought this year, over
I have a Lenovo ideapad 300, which I bought this year, over the last two weeks, it has been giving me a message that the firmware needs to be updated. This happens when I try to burn my files to a dvd… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I just got this computer yesterday and I tried the password
I just got this computer yesterday and I tried the password ***** I thought I had developed as a new user and it does not work. I have carefully typed in my password ***** times and it will not unlock… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
Lenovo Ideapad Miix 300. Windows 10. Purchased notepad
Lenovo Ideapad Miix 300. Windows 10. Purchased notepad through Air Miles, and charged it . It did not hold a charge for any length of time. Now, when we open it ishows a charged battery, but other tha… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I turned on my ideapad 300 and got a message Default Boo
I turned on my ideapad 300 and got a message Default Boo Device Missing or Boot failed. I have tried the Novo Button and when I click system restore the screen goes black and type is "checking media".… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
New lenovo ideapad 300 just out of the box. lights on but
new lenovo ideapad 300 just out of the box . lights on but wont power up … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Lenovo ideapad P500. It wil turn on, show "Lenovo"
I have a Lenovo ideapad P500. It wil turn on, show "Lenovo" and "preparing automatic repair" or something like that, then goes blank. And then eventually, it will show a light blue screen with a ":(" … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hi, I use Lenovo Lenovo Ideapad S10e running windows XP. Recently
Hi, I use Lenovo Lenovo Ideapad S10e running windows XP. Recently bought Lexar flash drive and connected to my laptop to copy pics. Got the msg that the flash drive has been installed and ready to use… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
40,834 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x