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I forgot my apple password. How do I reset it? Last year.

Customer Question
I forgot my apple...

I forgot my apple password. How do I reset it?

Technician's Assistant: When did you last change your password ***** Apple ID?

Last year

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, did not know there was such a place.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, but thank you for your help.

Submitted: 3 months ago.Category: Computer
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Answered in 5 minutes by:
3/26/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago

May I have your Apple ID so that I can check for the password ***** option from my side?

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Customer reply replied 3 months ago
I want to cancel this. This is just a money grabber.
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago

Sorry for the inconvenience caused if i will not be able to resolve your issue you can get the refund of your money.

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Customer reply replied 3 months ago
Please refund my money.
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago

Okay, I will direct you to the Justanswer customer support so that you can get the refund.

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Customer reply replied 3 months ago
I just want the refund.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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