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I recently received an update for Turbo Tax and after

I recently received an...

I recently received an update for Turbo Tax and after installing the upgrade the program keeps coming up saying "Turbo Tax has encountered a corrupt or incompatible resource file" You must reinstall Turbo Tax. I have tried this 4 times and nothing changes. Help please.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

The operating system is Window's 7. The only thing on the front of the tower says "ABUS" and I can't see any model numb.er

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It only started after I down loaded the "update" which was Thursday or Friday of last week.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I also tried to reinstall the program 4 times with no success.

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Answered in 7 minutes by:
3/26/2018
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

PC_Wizzard
PC_Wizzard, Computer Enthusiast
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Satisfied Customers: 1,090
Experience: Server, networking, desktop questions welcome.
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Please CLICK HERE and open/run the file called Elsinore Screenconnect

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Download from link below and open TeamViewer and provide me with the ID and password ***** the screen

https://download.teamviewer.com/download/TeamViewerQS.exe

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