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I cannot download my turbo tax 2017 BestBuy. Acer brand new
Acer brand new model SP315 when I click on your link not … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,202 satisfied customers
Won't open, message on screen is "Turbo Tax has encountered
won't open, message on screen is "Turbo Tax has encountered a corrupt or incompatible file" Then says, you must reinstall Turbo Tax. When I try to reinstall, screen says that the program has already b… read more
Jason Jones
Jason Jones
AAS Information Technology
11,440 satisfied customers
I installed Turbo Tax 2017 0n my lap top Voga used it once
I installed Turbo Tax 2017 0n my lap top Voga used it once and am now not able to open it. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,490 satisfied customers
I just inserted Turbo Tax on my Mac OSX and my computer
I just inserted Turbo Tax on my Mac OSX and my computer states I can't use turbo tax on my laptop. the box says I can use it on OSX 10.9 or later. mine is a 10.75. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
181 satisfied customers
I had downloaded my turbo tax 2016 on my computer and had
I had downloaded my turbo tax 2016 on my computer and had entered most of my income tax info and then shut down for the night. The next time I went in to work on my income tax the system asked me if I… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I completed my Federal and State Taxes on Sunday and filed
I completed my Federal and State Taxes on Sunday and filed both and was billed for the State. I received a message I should hear by this past Tuesday if they were accepted. I received a message this m… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
When I try loading my Turbo Tax DVD it stops at 26% and a
When I try loading my Turbo Tax DVD it stops at 26% and a window pops up giving me Error Code 65535. I have uninstalled it and tried reinstalling it at least 3 times. I am desperate! I must file an ex… read more
Mr.Med
Mr.Med
1,388 satisfied customers
I cannot get the states I ordered downloaded. windows HP,
I cannot get the states I ordered downloaded. JA: What kind of computer do you have? Customer: windows HP JA: Have you installed any updates recently? Customer: The federal does not appear to update e… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,202 satisfied customers
I installed Turbo Tax T2 2017. I entered the key code. when
I installed Turbo Tax T2 2017. I entered the key code. when I tried to start new form a widow came up , invalid pointer operation. Everything froze. I had to turn off the computer. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
will you download 2011 turbo tax, I am custoner of turbo tax.
will you download 2011 turbo tax, I am custoner of turbo tax. I need 1040, schedule A,B and C. Name: MAGNOLIA E. LACY Address:***** HOUSTON, TX. e-mail: *****@******.***… read more
Mr.Med
Mr.Med
1,388 satisfied customers
I have installed and used turbo tax 2013 on my laptop. Today
I have installed and used turbo tax 2013 on my laptop. Today when I tried to use the program this message appeared. Corrupt or incompatible file you must reinstall turbo tax. When I do this, the same … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
did 2011 taxes on tt premier. now will not open. message
did 2011 taxes on tt premier. now will not open. message says File C\program files turbotax\premier\32bit\ wnta.config has invalid signature same message appears when i triy to ope 2011 turbo tax busi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
I just downloaded an "update" and restarted my computer. I
I just downloaded an "update" and restarted my computer. I now cannot open Turbotax as I get a message about a corrupted file. What do I do now?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I am having a problem with the .net framework 3.5 updates installing.
I am having a problem with the .net framework 3.5 updates installing. The problem started last year when I tried to use my Turbo Tax program. How can I fix the problem? The automatic updates will not … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I am downloadind turbo tax delux the updates and federal tax
I am downloadind turbo tax delux the updates and federal tax forms failed to install. What now?… read more
Dr. Dan
Dr. Dan
Doctoral Degree
605 satisfied customers
Is there a program interferring with the initializing of Turbo
Is there a program interferring with the initializing of Turbo Tax 2009? I have installed it from a disk and get the message "TT has encountered an unexpected and serious error and must close". What m… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
I have been on this line all day with no success; I am
I have been on this line all day with no success; I am trying to complete my tax returns with Turbo Tax which I installed about amonth ago but waited until now for the latest returns; but when I try t… read more
John D
John D
Bachelor Degree in Engineering
140 satisfied customers
I have been online with you for 1/2 hour and then lost you.
I have been online with you for 1/2 hour and then lost you. My question was : I am trying to complete my tax return with Turbo Tax Deluxe version which was installed a month ago; I started the return … read more
Rita
Rita
System Administrator
Bachelor's Degree
982 satisfied customers
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PC_Wizzard

Tech Support Specialist

Server, networking, desktop questions welcome.

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