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Locked out of Facebook. Can you help., confusing story.

Customer Question
Locked out of Facebook...

Locked out of Facebook. Can you help.

Technician's Assistant: When did you last update Facebook?

Long, confusing story. Writing on behalf of my 84 year old mom who doesn’t really know what happened. FB stated she had committed fraud and they shut

Technician's Assistant: What have you tried so far with your Facebook?

Tried

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Logging her in with email and password. Get message saying FB locked her out due to fraud. She has not committed fraud, just doesn’t know howto log in

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/26/2018
Tech Support Specialist: Thomas Kline,
 replied 3 months ago
Thomas Kline
Category: Computer
Satisfied Customers: 56
Experience: IT support Analyst at Takata
Verified

Hello and thanks for using JustAnswer.com, my name is Thomas and I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.

Ask Your Own Computer Question
Tech Support Specialist: Thomas Kline,
 replied 3 months ago

Hello there, try doing the Facebook recovery by clicking this link Click Here

Ask Your Own Computer Question
Customer reply replied 3 months ago
I do not wish to use this service. When I first entered my credit card info, all I saw were numerous ads for other services asking for more money. I erased my credit card info and exited the website. Please do not charge my card as I did not use your services. Thank you,
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