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I HAVE A EXPIRED GROUPON THAT WE OPTED TO USE AS A TRADE IN…

Customer Question
I HAVE A EXPIRED...

I HAVE A EXPIRED GROUPON THAT WE OPTED TO USE AS A TRADE IN FOR ANOTHER DEAL RATHER THAN REFUND OUR MONEY, HOWEVER, I CANNOT TRADE IN TAHE EXPIRED GROUPON, SO NOW I WANT A REFUND. I NEED TO TALK TO A LIVE PERSON, OTHERWISE I WILL NO LONGER BUY GROUPONS. ALSO, DID I MENTION THAT WE OWN STOCK IN GROUPON

Technician's Assistant: Which Groupon product do you have?

BRAZZ CARVERY AND BRAZILIAN STEAKHOUSE FOR $35.00

Technician's Assistant: What have you tried so far with your Groupon software?

I FOLLOWED THE INFORMATION, HOWEVER WHEN I TRIED TO FIND THE TRADE IN BUTTON, THERE WAS NONE. NOW I AM TOTALLY FRUSTRATED AND WANT MY $35.00 BACK IN MY ACCOUNT.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

JUST REFUND MY MONEY AND TO KNOW THAT I AM TOTALLY FRUSTRATED WITH THIS TRADE IN PROCESS.

Submitted: 4 months ago.Category: Computer
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Answered in 3 minutes by:
3/26/2018
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hi and welcome to Just Answer! Before we get started, it looks like you may be trying to reach GROUPON

Just Answer is a question and answer site and not affiliated with them.

I am a certified technician and if you'd like to continue on Just Answer, I will try my best to help you with your question.

Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
My question is for Groupon - not you. I want my money refunded and I will attempt to contact Groupon again.
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

You can contact Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.
Thank you so much for your time.

Use the below link to reach groupon https://www.groupon.com/customer_support

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