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I need to change the battery on my laptop and If I how. G7.

Customer Question
I need to change...

I need to change the battery on my laptop and If I how

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

G7

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

The battery is dead

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I ordered a new one But I do not know how to put it in

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/26/2018
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

What brand is the G7? I can help you further once I get that information

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Customer reply replied 4 months ago
G751j
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

Sure. One moment

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

This would be the best guide for how to do this since it has pictures. Let me know if you have any questions along the way and I can help. You'll have to apply pressure when doing this because there are clips, but that's normal. They'll usually snap back in once you re-assemble it ---> CLICK HERE

Let me know if you have any questions and I'll be happy to assist

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

Also, please take a moment to rate my service using the stars below when we're finished. Thanks!

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