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My company IT installed Office 365 on my laptop and the

My company IT installed...

My company IT installed Office 365 on my laptop and the company is now closed. I have a subscription to Office 365 and I have a Microsoft ID number. I can't install Office 365 for my new laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Windows 10

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

I was able to install Norton software. My Account says that all I have is a license to Exchange Online (Plan 1)

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's about it

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Answered in 5 minutes by:
3/26/2018
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Do you have the login details with which this office was activated?

Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Computer Specialists are ready to help you
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Customer reply replied 3 months ago
It was initiated by one of my IT person who I can't find

Please click the link below and run/open the program

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Customer reply replied 3 months ago
What is the status

Waiting for you to connect me to your system.

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
6,963 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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