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I need to get into my hotmail address and change password.

Customer Question
I need to get...

I need to get into my hotmail address and change password

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Customer:***@******.***::: no haven’t been in a long time

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Probably

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks

Submitted: 3 months ago.Category: Computer
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Answered in 15 minutes by:
3/26/2018
Tech Support Specialist: Ameen Khan, Computer Technician replied 3 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Computer
Satisfied Customers: 587
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today. Please give me a minute to review your question.

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Tech Support Specialist: Ameen Khan, Computer Technician replied 3 months ago

I can certainly help you with resetting your password ********@******.***. I will go through the recovery steps with you, is this a good time?

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Tech Support Specialist: Ameen Khan, Computer Technician replied 3 months ago

Can you confirm if this is the correct email address:***@******.***?

Thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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