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I'm contacting you because my iPhone 6 does not ring an

Customer Question
My name is *****...

My name is ***** ***** I'm contacting you because my iPhone 6 does not ring an everything is on for it to ring but nothing is ringing

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

I'm not formiliar with what you are asking I bjust been using my phone since I got it an it was normal now everyone tells me I don't answer there calls

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Turning all sound on I had technical supp0rt over the phone and its still not ringing its been about 2 weeks when I found out

Submitted: 3 months ago.Category: Computer
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Answered in 4 minutes by:
3/26/2018
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 3 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10,501
Experience: Computer Technician
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

Check the switch on the side above the volume buttons please.

When your iPhone is set to silent, you won't hear ringtones or alerts, but other sounds will play through your iPhone speakers and your iPhone will vibrate.

To put your iPhone in Ring mode, move the switch so that orange isn't showing.

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Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 3 months ago

did that work for you?

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