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How do you log into leveno setting keeps telling me I have…

Customer Question
How do you log...

How do you log into leveno setting keeps telling me I have wrong time

Technician's Assistant: What device or product does this involve?

Lenovo legion laptop

Technician's Assistant: What's the model and Operating System (OS) of your Lenovo?

Windows 10

Technician's Assistant: What have you tried so far with your Lenovo? Have you installed any updates recently?

Yes but happened before I installed malware

Submitted: 4 months ago.Category: Computer
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Answered in 3 minutes by:
3/26/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the exact wording of the message you get when you try to sign into your account.

Please let me know

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Customer reply replied 4 months ago
Oops, looks like your pc time is incorrect Please correct the time on your pc and try again
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

ok, click on the clock on the bottom right and correct the time then try to sign in

Let me know the results please

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Customer reply replied 4 months ago
I want to correct myself learning a new process
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

click on the clock on the bottom right and correct the time then try to sign in

Let me know the results please

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Customer reply replied 4 months ago
nothing same message but even tho this is a new laptop to me takes time
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Are you seeing this on the sign in page for windows? Where is asks you to sign in?

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Customer reply replied 4 months ago
seeing this on sign in page to log into Lenovo
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

ok, when you did my instructions did it allow you to change the time?

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Customer reply replied 4 months ago
not sure at this point in time old computer was hacked so have been a little frazzled
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

I will repeat the instructions

click on the clock on the bottom right and correct the time then try to sign in

Let me know the results please

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Customer reply replied 4 months ago
my computer is pon mt time which is the zone Iive in
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

So now correct the time pleas as per my instructions

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