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How do I protect current files if I download microsoft

Customer Question
How do I protect...

How do I protect current files if I download microsoft windows 10 online.

Technician's Assistant: What Microsoft model do you have?

Windows 8.1

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I don't have a problem at the moment. I just want to know if I will have problems downloading windows 10 online. I want to also protect my other files.

Submitted: 3 months ago.Category: Computer
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Answered in 5 minutes by:
3/26/2018
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,167
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When you day protect your files, do you mean to back them up?

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Customer reply replied 3 months ago
I am not sure what you mean by day day my files. In fact I need to learn this.
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago

When you say you wish to protect your files... are you asking how you should backup the files? How to encrypt them?

What exactly do you mean with protecting your files?

Please let me know

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