Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My account is on shutdown. I want to know why. login reet…

My account is on...

My account is on shutdown. I want to know why. login reet wont accept my line land phone number for login

Technician's Assistant: When were you last able to use your phone?

I use my phone all day. it's a land line

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No. how do i do this?

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

I don't have a smart phone--only a land line

Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
3/26/2018
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,005
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
Which account is on shutdown?

Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,005
Experience: Resolution Specialist at Wipro Bpo Services
Verified
Moses C and 87 other Computer Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Moses C Your Own Question
Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,005
1,005 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

Moses C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I would like to speak with a technician in person. What Is a
Hello, I would like to speak with a technician in person. What Is a valid phone number? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
My land line phone service is not working for the two phones
my land line phone service is not working for the two phones that I have(###) ###-####… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
6 satisfied customers
We have been receiving several phone calls stating that our
We have been receiving several phone calls stating that our Microsoft needs to be renewed. But no telephone number or how to do this is give and no one is on the line. What gives? David Mangurian … read more
Cody
Cody
Computer Science
2,432 satisfied customers
Nothing with my computer, but I a\received a phone call
Nothing with my computer, but I a\received a phone call stating they were from Microsoft support and that they are shutting down and want to send me my $250.00 refund. I think this is a scam but want … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
I am unable to reset my password. I cant remember my
i cant remember my password ***** the phone number i previously had does not exist … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My optus password is golf123 but not resoonding. Acer
since nbn connected 4 weeks ago, tried entering password ***** … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have not use my computer for about 3 yrs just my smart
I have not use my computer for about 3 yrs just my smart phone it wont let me login in can u help me … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
Why cant people with cell phone, why cant prople with cell
why cant people with cell reach me the phone rings once then nothing very hard with so many people with cell phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have an dual phone rtx 4088 set up for skype and skype
I have an dual phone rtx 4088 set up for skype and skype works fine. but the phone wont ring when some calls in on a land line, it did ring this morning when someone called in on skype so thats the pr… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I can't access my gmail account, which is, I first noticed
I can't access my gmail account, which is***@******.*** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Local land line calls to our google voice number leads to a
Local land line calls to our google voice number leads to a "this number has disconnected" message. The google voice number is XXXXX We receive calls correctly from mobile phones but not land line. La… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I have Magic almost a year still can not port my land line
I have Magic Jack almost a year still can not port my land line (verizon). I have tried several hundres times but always get a messge " This # is not available to port please try later" What shoud I d… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
Hello, I need to get in touch with someone about porting my
Hello, I need to get in touch with someone about porting my phone number. The magic jack will not work with my laptop and current bundle setup with my phone/internet/tv company and they need to port m… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
Why is google places only giving me one option to receive a
Why is google places only giving me one option to receive a verification code for my business details (in this case via SMS), and then trying to send it to a land line number?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I just recieved my Magig Jack Plus and was trying to activate
I just recieved my Magig Jack Plus and was trying to activate it and realized that I cannot keep my existing phone number despite what it says in their literature and indeed even on the packaging. Bec… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I am trying to port my landline how do I know if it will work.
I am trying to port my landline how do I know if it will work. I have paid on my credit card. How long will this take?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I tried to login to my Hotmail account and received this message
I tried to login to my Hotmail account and received this message “Your account has been lock due to someone has hack your account and that you should go to a link and put in a cell phone number”. Is t… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I am a current skype customer and would like to use my iphone
I am a current skype customer and would like to use my iphone to contact other mobile and landline numbers. The main mobile telephone I would like to call (from international locations) is not a smart… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x