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Why do I have to keep signing into my account From Rick.

Customer Question
Why do I have...

Why do I have to keep signing into my account From Rick.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Asus

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Well I only Skype to my son in Texas. I use to have the skype symbol on my screen. I signed in had it lost it so on so forth

Technician's Assistant: When did you last update Skype?

Been A while But I had it yesterday.

Technician's Assistant: What have you tried so far with your Skype?

Reset password

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thanks

Submitted: 27 days ago.Category: Computer
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Answered in 2 minutes by:
3/25/2018
Tech Support Specialist: Michael T,
 replied 27 days ago
Michael T
Category: Computer
Satisfied Customers: 2,362
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

You can have it to it stays signed in.... Also I can help you put the icon back on your dekstop

Are you happy talking here or would you rather I remote connected to you?

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Customer reply replied 27 days ago
why can you talk to me Iam slow
Customer reply replied 27 days ago
I never use to pay for skype
Tech Support Specialist: Michael T,
 replied 27 days ago

You dont pay for skype but you do pay for tech support.

Are you using windows 10?

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Tech Support Specialist: Michael T,
 replied 27 days ago

If your using windows 10, open cortana which is the round circle next to your start button on the desktop

Type into cortana, SKYPE

When it comes up in search, right click it and select pin to taskbar

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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