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I have spent the last hour trying to log in to facebook but…

Customer Question
I have spent the...

I have spent the last hour trying to log in to facebook but it was complicated because I can not log into yahoo because that is facebook's email address for me and i have not used it in years. I have a picture id trying to respond to your directions but no address to send it.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Please give me popular ones and it may help me answer your question.

Technician's Assistant: When did you last update your Facebook?

Probably a year or so

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I am trying to sign on to close my account

Submitted: 3 months ago.Category: Computer
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Customer reply replied 3 months ago
I DO NOT HAVE CELL PHONE - CALL(###) ###-####TO TELL ME
WHAT OS GOING ON AND WHY I HAD TO SEND A CREDIT CARD
WITH NO AMOUNT GIVEN
Answered in 9 hours by:
3/26/2018
Tech Support Specialist: Richard, Computer Specialist replied 3 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,151
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your Facebook account?

Please let me know

Ask Your Own Computer Question
Customer reply replied 3 months ago
I don't remember but I don't use facebook very often
so it probably has been two moths or more.I would like for you to take my data off and remove my membership totally.
Customer reply replied 3 months ago
Does my positive response mean that you will
remove my account if I pay the $39
If so then I say yes - it is worth
Customer reply replied 3 months ago
I can't get this sent to you.
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