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I have an hp cartridge to install. I have my computer open…

Customer Question
I have an hp...

I have an hp cartridge to install. I have my computer open but the cartridges are not available. How do I get them available?

Technician's Assistant: What's the model of your printer?

It is a HP officejet 4630

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Yes and i just opened the black one

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I am crippled (can't see without a magnifying glass, and can only type with my left hand because of a stroke)

Submitted: 4 months ago.Category: Computer
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3/25/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

Please check this document with full instructions on how to change ink in your printer: https://support.hp.com/us-en/document/c03848681

Let me know how it works for you

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Hello again, didn't hear back from you...
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Waiting for your reply.

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

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