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Need to reassign administrator control. Acer Aspire laptop.

Customer Question
Need to reassign administrator...

Need to reassign administrator control

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer Aspire laptop

Technician's Assistant: What Operating System (OS) are you running on your Aspire?

Win 7

Technician's Assistant: What have you tried so far with your Aspire? Have you installed any updates recently?

Just went thru recovery

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/25/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

As i understand you are trying to give administrator right to another account on your PC?

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Customer reply replied 4 months ago
it's my PC and I thought I had the admin. privilege.
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

So you have no access to PC with any admin account?

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Customer reply replied 4 months ago
Can't grant access as this is a gov't pc assigned to me
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

ok, maybe best thing to to call organization that provided you PC if it belongs to Government?

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Customer reply replied 4 months ago
OK, then please cancel any further service to me. Sorry.
Tech Support Specialist: Josh, Support Specialist replied 4 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,264
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Tech Support Specialist: Josh, Support Specialist replied 4 months ago

Have you contacted the agency that you work for?

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