Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My password for is not working and frankly I can't remember…

My password ********@******.*** is...

My password ********@******.*** is not working and frankly I can't remember it so I need to change it.

Technician's Assistant: What device or product does this involve?

My KINDLE FIRE

Technician's Assistant: How old is your Kindle Fire?

3 yrs. Approximately

Technician's Assistant: What have you tried so far with your Kindle Fire?

I tried letting in what I thought was our password *****

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No the email has been working everyday for us for the past few yrs not sure why it's not working now and device advised that password ***** *****

Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/25/2018
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,020
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.

Ask Your Own Computer Question

did you try to reset the email password?

Ask Your Own Computer Question
Customer reply replied 4 months ago
No I will try to reset it but normally it Leeds to match what COMCAST has as our password. I can try reseting with Roxie2018

do not share your email password ***** anyone please.

Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,020
Experience: Resolution Specialist at Wipro Bpo Services
Verified
Moses C and 87 other Computer Specialists are ready to help you
Ask your own question now
Ask Your Own Computer Question

To get started with our SECURE REMOTE ASSISTANCE session, please click on the link above:

On the page that opens up, click "I Agree."

Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your browser window, usually in the lower left corner.)

I'll then be connected.

Ask Your Own Computer Question

Any problem following secure remote connect steps let me know

Ask Your Own Computer Question

you can try the steps given below to reset your email comcast pasword

To reset your password:

  1. Go to www.xfinity.com/password.
  2. Enter your Xfinity username and click Continue. ...
  3. Complete the security check by typing the moving letters in the box. ...
  4. Select a method for recovering your password ***** the options listed and click Continue.
Ask Your Own Computer Question
Customer reply replied 4 months ago
THANK YOU 100 PERCENT SATISFACTION!

Problem fixed.

Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Moses C Your Own Question
Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,020
1,020 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

Moses C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Have a kindle tablet thought it was stole when we were
have a kindle tablet thought it was stole when we were camping just found it after about 2 years and now I can open it I renbered that but can not rember the password ***** since I don't knowthe passw… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
746 satisfied customers
My HD HD Kindle Fire 7 is locked up in Family mood, cannot
My HD HD Kindle Fire 7 is locked up in Family mood, cannot get out,, I'm 84 yrs young and dont need or want. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Need to reset my pin on the kindle fire. Four years ago
need to reset my pin on the kindle fire JA: When did you last change the password ***** passcode to your Kindle Fire? Customer: four years ago maybe JA: Is there a Gmail address linked to your device?… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cant get into my turbotax. I have done our taxes on
I cant get into my turbotax. I have done our taxes on turbotax for the last few yrs. My granddaughter set a new Email for my blind husband and neither one can remember the password. we moved and addre… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have a Kindle Fire that's at least 3 yrs old. I used it
I have a Kindle Fire that's at least 3 yrs old. I used it occasionally during this time. Since retiring the first of January I've been using it daily and recharging the battery nightly and sometimes 2… read more
Cris
Cris
62 satisfied customers
I had just bought that a prime or Amazon Fire for my little
Hi, I had just bought that a prime or Amazon Fire for my little boy and I forgot my password ***** my Amazon membership how do I retrieve it? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
I need help removing the parental control that I set on my
Hi, I need help removing the parental control that I set on my kindle fire...I cannot remember the password, so I cannot remove the lock that I put on the screen. Thank you, … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How to reset my password. Unable to retrieve password or re
Unable to retrieve password ***** re register kindle fire … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My husband got an Amazon Fire for his birthday last August.
My husband got an Amazon Fire for his birthday last August. He has been using it since then and now it is asking for a password. This was given to us as a gift by our son who is a Marine and it was pu… read more
Moses C
Moses C
Computer Hardware Engineer
Bsc
1,020 satisfied customers
I just got a kindle fire for my 72nd birthday today, and I
I just got a kindle fire for my 72nd birthday today, and I am having difficulty setting it up. I forgot my amazon password, and whenever I follow instructions to reset it on my computer following the … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I need to know my system password i .order to register a new
I need to know my system password ***** .order to register a new Mazon fire. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I owned a Kindle paper, and was very happy with it, but it
I owned a Kindle paper white, and was very happy with it, but it died so I decided to buy a new one, I bought a kindle fire from Shopko. I though I did everything I needed to transfer everything to th… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My game Words with Friends is not working on my Kindle Fire.
My game Words with Friends is not working on my Kindle Fire. It does work on my computer. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
How do I get free Amazon Prime books on my Android? I have
How do I get free Amazon Prime books on my Android? I have the Samsung Galaxy S4 and the preloaded Kindle app, but I only see 570 free classics ebooks on the app. Am I missing something?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cant open my brand new kindle fire. Ive tuned off, holding
I can't open my brand new kindle fire. I've tuned off, holding for 30 seconds, waited three minutes, get a nignage sa ying kindle fire, and then retun to same laked, lock with no chance to know how it… read more
Cris
Cris
62 satisfied customers
I had a problem with my Kindle Fire (wouldnt recharge), so
I had a problem with my Kindle Fire (wouldn't recharge), so I was sent a replacement Kindle. I am trying trying trying trying to get the files from the PocketInformant app from my old to new Kindle --… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I am trying to register my Kindle Fire as per screen but it
I am trying to register my Kindle Fire as per screen but it is not accepting my password. I have changed my password XXXXX again and still unable to open. Please advise, my email address [email protected]… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
Ive forgotten my password XXXXX my new Fire. Can or will you
I've forgotten my password XXXXX my new Fire. Can or will you email or call me with the correct one. Ph# XXXXX [email protected] Thank you… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x