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Hope you having a better day then me..my cell phone has been…

Customer Question
Hi,,hope you having a...

Hi,,hope you having a better day then me..my cell phone has been disconnected don;t know why, but I dont. remember mypa

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Sansung neo5

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Benn trying for 3 days now

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Why is this going on?

Submitted: 3 months ago.Category: Computer
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Answered in 3 hours by:
3/25/2018
Tech Support Specialist: Dustin, Computer Support Specialist replied 3 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,238
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Tech Support Specialist: Dustin, Computer Support Specialist replied 3 months ago

What happened exactly, did your phone get reset and now it wont accept your password?

What exactly do you see and what exactly happens now when you try to turn the phone on?

I'll be waiting for your reply, thank you.

I'll be waiting for your reply, thank you.

Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

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