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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Replaced batteries in mouse ... doesn't work at all.

Customer Question

replaced batteries in mouse ... doesn't work at all
JA: How are you connecting the mouse: by USB or wirelessly?
Customer: wirelessly
JA: Does moving the mouse closer to the receiver make any difference?
Customer: I am using an old 'connected' mouse at the moment as nothing works at all with my usual mouse with batteries
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no would be very happy to have my usual mouse working - have been using my old mouse with cord connection
Submitted: 8 months ago.
Category: Computer
Expert:  Moses C replied 8 months ago.

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
What is the make/model of the wireless mouse?