Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
After installation of a new motherboard, I am unable to
After installation of a new motherboard, I am unable to access my two external WD passport drives. Disk manager sees the drives, but I am unable to allocate partitions (and assign a drive letter). … read more
Jason Jones
Jason Jones
AAS Information Technology
11,513 satisfied customers
I cannot get the My Passport Ultra to run a backup. It is
I cannot get the My Passport Ultra to run a backup. It is unlocked but won't get going … read more
Cris
Cris
3,528 satisfied customers
I am having a bug with my MoneyDance program. InfiniteKind
I am having a bug with my MoneyDance program. InfiniteKind suggested that I back up my computer; from the money dance extensions choose python interface extension, down load and install. "In the pytho… read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
Yesterday I deleted some files on my WD Passport to make
Yesterday I deleted some files on my WD Passport to make room for new files today. Today, when I try to transfer files to the WD Passport, I get a message that the drive is write protected. … read more
Cris
Cris
3,528 satisfied customers
I just purchased a second WD external hard drive computer.
I just purchased a second WD external hard drive for my computer. The first one I had installed is a WD My Passport 1,000GB drive; the second I just installed is a WD My Passport Ultra 2TB drive. I wa… read more
Jason Jones
Jason Jones
AAS Information Technology
11,513 satisfied customers
I just got A 2TB WD Passport Ultra external hard drive. My
I just got A 2TB WD Passport Ultra external hard drive. My objective was to offload the many games, pics, music files from my main pc to a) free up space and b) allow me to share them with my laptop. … read more
Cody
Cody
Computer Science
2,703 satisfied customers
I HAVE A NEW COMPUTER. I HAVE WD MY PASSPORT ULTRA EXTERNAL
I HAVE A NEW COMPUTER. I HAVE WD MY PASSPORT ULTRA EXTERNAL HARD DRIVE. WILL NOT DOWNLOAD WILL NOT TRANSFER SOFTWARE TO TRANSFER FILES TO MY COMPUTER… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,180 satisfied customers
all of my files were on WD Passport Essential. I attempted
all of my files were on WD Passport Essential. I attempted to copy the backup file, extension .bkf, to C: I was advised there was no application to open .bkf files. ( had had trouble loading the appli… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,736 satisfied customers
My WD external hard disc drive bought in Florida has stopped
My WD external hard disc drive bought in Florida has stopped working. The blue light on the unit is flickering fast but any of my computers cannot see the device. The other indicators on the unit (the… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have a Dell M1210 XP Laptop. 4-5 years old. Have 2 external
I have a Dell M1210 XP Laptop. 4-5 years old. Have 2 external usb Hard Drives, WD 500G & 1T capacity. I have 3 usb flash drives from 2G to 8G. Several months ago I started trying to add additional usb… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My WD external drive was having trouble connecting to my computer
My WD external drive was having trouble connecting to my computer so I took all the wires out and put them back together. When it connected, it asked if I wanted to install the driver. I thought it wa… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
663 satisfied customers
I have a Passport Essential external drive. I cannot get it
I have a Passport Essential external drive. I cannot get it recognized in Windows 7 Professional. I have tried to have Windows automatically install the driver and that did not work. Since Windows rec… read more
Networke_Helper
Networke_Helper
Bachelor's Degree
13 satisfied customers
My pictures are now on WD My Passport Essential SE external
My pictures are now on WD My Passport Essential SE external harddrive. Photoshop Elements recognizes them on "C" drive. This is where they were before I moved them. I need to reprogram Photoshop to se… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,026 satisfied customers
I logged on to WD Pass port. Received message asking if i wanted
I logged on to WD Pass port. Received message asking if i wanted to update. said yes. Now I cannot get into my Wd file.… read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
470 satisfied customers
i can get the external hard drive set up in windows vistathe
i can't get the external hard drive set up in windows vista the set up page isn't showing for the wd… read more
Nenad Pasic
Nenad Pasic
IT Manager
Bachelor's Degree
196 satisfied customers
Just purchased My Passport. I have on the desktop an icon
Just purchased My Passport. I have on the desktop an icon from a Firefly previous external disk, now removed. I clicked it and it seemed to back up the data! 1) Would the icon now connect with the new… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
501 satisfied customers
I am trying to install my new external hardrive My Passport
I am trying to install my new external hardrive "My Passport" and the driver is not populating. How do I obtain the driver software?… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
When trying to back up my computer with a WD Smartware external
When trying to back up my computer with a WD Smartware external hard drive I get these messages: M:\$Mft, or M:\MftMirr It won't allow the backup to complete. I tried running Norton 360 backup and the… read more
online_help33
online_help33
Bachelor's Degree
291 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x