Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to purchase s mething and it asked for for my…

Customer Question
I am trying to...

I am trying to purchase s mething and it asked for for my password ***** dont know it

Technician's Assistant: What device or product does this involve?

A parsons table it is in my cart

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It hasnt happened yet

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I dont know

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 28 minutes by:
3/25/2018
Tech Support Specialist: Michael T,
 replied 3 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

What site are you using?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm having trouble connecting to wi fi on my kindle. I tried
I'm having trouble connecting to wi fi on my kindle. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
IT SAID REPLACE BLACK TONER CART I DID THAT AND IT STILL
IT SAID REPLACE BLACK TONER CART I DID THAT AND IT STILL SAYS REPLACE BLACK TONER … read more
Sheri
Sheri
Bachelor\u0027s Degree
573 satisfied customers
I cant remember the pin to unlock my laptop. Its an hp
Second opinion] i cant remember the pin to unlock my laptop … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have finished my bbook manuscript but I have two problems
I have finished my bbook manuscript but I have two problems 1. I could not insert a table of contents or insert page numbers and headers … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
On my laptop i used a for digit code but then i asked for
on my laptop i used a for digit code but then i asked for the password ***** i have forgottn it and cant get into my laptop … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forgot my password on my lenovo laptop. T530. Forget my
forget my password ***** the logon screen i cant remember it so i cant get access to it… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Have been adding items to my cart for a couple days.... Had
Have been adding items to my cart for a couple days.... Had 54 in my cart and apparently all of them got ordered before I reviewed and finished!!!! Also had a first-time coupon to add and that was not… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My computer is asking for Microsoft password. Iam unable to
my computer is asking for Microsoft password. Iam unable to open my computer so I am using my husbands lap top … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My Microsoft account is not working. Hp notebook window 10
my Microsoft account is not working JA: Just to clarify, what's the exact model of your computer? And what operating system are you running? Customer: hp notebook window 10 JA: Have you installed any … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I just installed an older version of Calendar Creator 10 Deluxe.
I just installed an older version of Calendar Creator 10 Deluxe. I have used Calendar Works by Parsons for many years. I cannot get a version for Windows 7 & cannot install my old version. Looking at … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
i just purchast a domain name and want to use it with windows
i just purchast a domain name and want to use it with windows live email. i am going threw the steps on live sdmin center , and the web sight that i puchased the domain name from but with no success..… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
i have the newest sony reader ( i dont remember the model ,
i have the newest sony reader ( i dont remember the model , but its the newest & largest storage space ) & have 2 questions - 1 . i cant seem to be able to add books onto a cart , as i always have to … read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
I have Windows Vista on a 3 month old HP computer, but they
I have Windows Vista on a 3 month old HP computer, but they sent me a Windows 7 disk and a HP Assistant disk to help me upgrade. I have not upgraded yet since I am almost sure it will be difficult. My… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
Hi Ryan- have sony vaio desktop model vgxjs130j. the
Hi Ryan- have sony vaio desktop model vgxjs130j. the problem is that i can't/don't know how to get the internal cam video to sync with the voice.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
We have accidently installed the wrong ink cartridges in our
We have accidently installed the wrong ink cartridges in our NX400 printer. Is there anything we can do other than eat the $100 it cost to buy them? I feel so stupid!… read more
Greg G
Greg G
Director of Information Technology
Most credits towards B.A. acquired
455 satisfied customers
Re Microsoft Outlook 2007 - A problem that I am currently
Re: Microsoft Outlook 2007 - A problem that I am currently experiencing (and experienced with Outlook 2003): An unwanted meeting reminder appears frequently and I am unable to dismiss or delete the re… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
a window keeps dropping done telling to check traffic. what
a window keeps dropping done telling to check traffic. what is this for and how do i get rid of it?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I justinstalled my majic jack, I live in the Upper Peninsula
I justinstalled my majic jack, I live in the Upper Peninsula of Michigan, area code:906, this is not an option when choosing a number upon registering. Can this be fixed?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x