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Need help in reinstalling outlook 2016 home edition. Need…

Need help in reinstalling...

Need help in reinstalling outlook 2016 home edition

Technician's Assistant: When did you last update Outlook?

Need help in reinstalling outlook 2016 to my computer. I have office(###) ###-####home edition

Technician's Assistant: What have you tried so far with your Outlook?

Asking microsoft for help. I previously had support and everything was okay I had my outlook 2016 on my task bar along with word, excel, etc. I erroneously unpineed outlook from task bar

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I have a ref.(###) ###-####from the last person or dept. that helped me on 3/21/18

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3/25/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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go to start menu and search Outlook, does it show up?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
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Customer reply replied 3 months ago
no

go here to connect me; https://tinyurl.com/y7udtnnq
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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my connection is froze, can you get me back on?

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