Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have Windows 10 and it will not allow me to delete the…

Customer Question
I have Windows 10...

I have Windows 10 and it will not allow me to delete the "temporary files". I have tried all kinds of stuff and nothing seems to work.

Technician's Assistant: What device or product does this involve?

Desktop HP computer

Technician's Assistant: What HP model do you have?

I am not sure

Technician's Assistant: How long has this been going on with your HP? What have you tried so far?

It has been happening since I downloaded Windows 10. Before that I never had a problem.

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 7 minutes by:
3/25/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

where are these files located?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have google chrome, but the language is wrong. I have
I have google chrome, but the language is wrong. I have tried the "fixes" but nothing has worked. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
MY DESKTOP RECEIVED A WINDOWS 10 UPDATE YESTERDAY OR THE DAY
MY DESKTOP RECEIVED A WINDOWS 10 UPDATE YESTERDAY OR THE DAY BEFORE. SINCE THAT UPDATE, MY COMPUTER NO LONGER RECOGNIZES THE SPEAKER I HAVE CONNECTED. IT WORKED BEFORE THE UPDATE, BUT NOT AFTER. IT AP… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I had talked to Ken Haberman Incident #328501-Further to the
Hi Pearl, Good morning , I had talked to Ken Haberman Incident #328501-Further to the above noted incident in October, I did follow your instructions and it did work for a while. Now it seems that whe… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
75 satisfied customers
Had to do a PC Reset on my computer due to it locking me
Had to do a PC Reset on my computer due to it locking me out. When starting it back up the screen came up where you log on the first time and it was logging on as administrator. But it would not take … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
The problem that I have is it appears my computer has a
the problem that I have is it appears my computer has a virus … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
My Cannon MG5420 scanner suddenly will not scan. It says
My Cannon MG5420 scanner suddenly will not scan. It says "processing, please wait momentarily" but nothing happens … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Trying to download printer driver, computer downloads file,
trying to download printer driver, computer downloads file, then indicates file had a virus and deletes it? getting it from HP website, and just downloaded to my other Asus with no issues?… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Hi, when I connect my USB printer cable (HP PhotoSmart C7280)to
Hi, when I connect my USB printer cable (HP PhotoSmart C7280)to all USB ports on PC, The following message appears from the task bar "One of the USB devices attatched to this computer has malfunctione… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
2 satisfied customers
1)I recently upgrade my system to Windows 7 Home Premium, Offcie
1)I recently upgrade my system to Windows 7 Home Premium, Offcie 2010, IE 9 and lots of other new hardware and software. I seem to do nothing but deal with problems. I have tried to use the troublesho… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
2 satisfied customers
Not sure if my problem is with the printer software or Vista.
Not sure if my problem is with the printer software or Vista. Anyhow, I have a HP Officejet 6310. Attempted to print a PDF file - didn't print. Data never go to the printer - at lest nothing showed in… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor\u0027s Degree
47 satisfied customers
I have an hp pavillion dv9000 series. It has ceased to turn
I have an hp pavillion dv9000 series. It has ceased to turn on and I am trying to get the files off of it. I have purchased a harddrive encasement to get the stuff of the harddrives, but I am missing … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I have Windows XP. Is there a way to resore files I accidentally
I have Windows XP. Is there a way to resore files I accidentally deleted from My Pictures? Thank you, Linda… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
When I click on the Mozilla Firefox icon it brings me to a
When I click on the Mozilla Firefox icon it brings me to a list of what do you want to open this file with. It has never done this before. I select Mozilla Firefox and it says C/program files/mozilla … read more
Dragonfly
Dragonfly
Vocational, Technical or Trade Scho
274 satisfied customers
Somehow Explorer ( I think ) is stopping my downloads. I can;t
Somehow Explorer ( I think ) is stopping my downloads. I can;t download programs (just tried to reinstall iTunes) and several large mp3 files from download sites...help… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
I am trying to recover corrutpted data on a Western Digital
I am trying to recover corrutpted data on a Western Digital exernal hardrive. When working on my computer in Indesign the hardrive was accidentally kicked out of the computer and when plugged back in … read more
Computer2010
Computer2010
Software development
Bachelor's Degree
418 satisfied customers
I am writing because there appears to be a glitch in windows
I am writing because there appears to be a glitch in windows 7. I was saving a file from an attachment and I did not saved to my desktop and it was going into a temporary file. I have done every proce… read more
Matt Miklacic
Matt Miklacic
Network Engineer
Vocational, Technical or Trade Scho
65 satisfied customers
I cant get into my hotmail account -- are you experiencing
I can't get into my hotmail account -- are you experiencing problems currently with hotmail… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
On Sept. 4, 2009, I paid $99 to an HP phone tech. to clear/delete
On Sept. 4, 2009, I paid $99 to an HP phone tech. to clear/delete infected files. Today, the 15th, after recovering from a hospital stay from the 5th to the 14th of Sept. I tried to use my computer. I… read more
e-Guru
e-Guru
Self Employed
Bachelor's Degree
96 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x