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I have Windows 7 (Home)...This morning I tried to pull up…

Customer Question
I have Windows 7...

I have Windows 7 (Home)...This morning I tried to pull up "Insert" to add some graphics... No results... System says Insert Clip Art, no longer available. Have I pushed the wrong button. I can't imagine why you would pull basic Clip Art that's been there forever. Please explian.

Technician's Assistant: What device or product does this involve?

Just a simple lap top going through Chrome, I think Window 7, nothing fancy.

Technician's Assistant: What's the brand/model of your laptop?

Model HLB0, I don't know the "brand" ID.

Technician's Assistant: What have you tried so far with your HLB0? Have you installed any updates recently?

Just AVAST security protection "free version" Then I started my system.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, that pretty much does it. I use the clip art frequently so it was a surprise.

Submitted: 4 months ago.Category: Computer
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Answered in 1 hour by:
3/25/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Sorry took so long to get to your question, we have too many questions from customers coming in today

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Which program were you using to add graphics?

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Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Hello again, didn't hear back from you...
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